After buying a horse, is it normal for the seller to want nothing to do with you? - Page 2

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After buying a horse, is it normal for the seller to want nothing to do with you?

This is a discussion on After buying a horse, is it normal for the seller to want nothing to do with you? within the Horse Talk forums, part of the Keeping and Caring for Horses category

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    07-09-2010, 04:24 AM
I'd be worried. I can understand her being offended if you sent her five emails in a day, asking about mundane things, or if you sent her weekly updates when she hadn't asked for any; getting upset over one question, and calling the BO to tell you to shut up?

That's insane.
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    07-09-2010, 04:57 AM
Green Broke
Chinga's old owner and I are quiet good friends! Since she lives in a different state though she can't come and visit but when she is around she would love to come and visit and I would be happy for her too. I ask her millions of questions too.
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    07-09-2010, 06:03 AM
Green Broke
Sounds alarm bells for me too! The only "sellers" I don't still keep in touch with are those who I "rescued" the horse from. Each and every one of the others is absolutely more than happy to receive an email once in a while saying exactly how the horse is doing and normally accompanied by a photo or 2.
    07-09-2010, 08:52 AM
I would agree with alarm bells if the OP was not still making payments on the horse. With 10 more payments (I assume that means 10 more months of payments, which is a crazy long time to be making payments on a horse) it is highly unlikely the seller is trying to hide anything.

It sounds like you bought the horse thru a trainer from a trainer or sales agent. If the horse was high priced and you bought it thru an agent I am guessing the owner was flustered to be contacted at all. Let alone by a kid (assume you are a kid) asking 'what size bridle do I buy.

The owner might not actually know the answer to your 'very simple' question about the bit. The question about what size bridle is so simple that they might be wondering what type of person they sold their horse to.

If you bought your horse off an ad from a private person by yourself then I could see why an open line of communication and all that would happen and alarm bells would be going off if that was rebuffed. But a professional buying a horse for a client from another professional, the seller does not expect to be bothered by a kid asking what size bridle. I am sure they are now wondering when the kid will call them back asking what the horses favorite color is.

Do I think you did anything horrible? No, not at all.

You are working with a trainer. Please work with your trainer. Ask your trainer these questions. If for no other reason you do not want to go to the store and buy a bridle and find out that your trainer wants you to have a different style/brand/color.

PS - Jordan. Two thumbs up for you. I love how you title your threads. A nice clear title makes it so much easier. High fives.
    07-09-2010, 09:38 AM
To begin with, I'm going to be contrary to everyone else. Over the past 30 years, I've sold a great number of horses. Most were purchased for resale, and some were horses that just didn't work out. When I sell a horse, I answer as many questions as I'm asked and give full details as I know them - including any faults or problems. I give my buyers ~20 pounds of feed so that they can slowly acclimate their new horse to whatever they are going to be fed. I'll tell them what bit I use and why. It's nice to hear back from the buyer once or twice but I don't want a "relationship" with them.

The questions you have are those that a novice horse owner and would irritate me to no end. I hope you watched the horse being ridden, and rode him yourself as well. I would expect that you saw the tack that was being used and know what and how it was used. You also have a trainer. I would expect your trainer to point you in the right direction as to tack. A good trainer should have a barn full of different bits and bridles that they could try on your horse to see how it goes.

Many many horses that I've purchased were ridden in tack that was wrong for the horse. I've purchased horses that the owner swore needed a double twisted wire snaffle yet when I put the horse in a simple Billy Allen, the horse went so much better. I always start a new horse in the simplest bit I have - no matter what the previous owner used. Your trainer should be doing the same thing.

My suggestion is to stop trying to contact the seller. It doesn't mean that there is something wrong - only that they sold the horse and that is that.
    07-09-2010, 10:11 AM
OP, those questions really are something that should have been asked at the time of purchase. However, I do understand that you're new to horses and might not have thought of it at the time.

I don't know how the transaction was accomplished but if the animal was bought through negotiations between people other than the previous owner, then your contacting them may seem annoying.

Since this is a high dollar animal I'm going to presume that the horse was sold through a sale barn or broker. If that's wrong, please correct me.

Not everyone has 'warm and fuzzies' for the horses they've sold. It's not right or wrong, it just is.
    07-09-2010, 10:34 AM
Yeah, if they are being rude about answering some simple questiond, they have a serious problem.

Like just a few weeks ago I bought my first horse, Gracie. She all of the sudden started biting, kicking, and crow hopping when ridden. We called out the previous owners (Ray and Stephanie) and they came right away to help. Then a couple days ago, we took her to get shod thinking her foot was hurting on the gravel. They brought their horse trailer, and spent two hourse total with us that day. They then came back to our house and helped us ride her. Well, the shoes fixed the problem

Having a seller that will help you along is great, especially with what happened with us.
    07-09-2010, 10:35 AM
Honestly? I would be a little annoyed if someone purchased a horse from me and then started bothering me with all of these questions. Sure, I'd answer them, but they should have checked all of that before purchasing the horse. Now, with them asking all of those questions, I would wonder they were prepared for a horse or not.

I sell the horse for a reason. I don't want anything to do with it when it is sold. If I was that concerned about it, I wouldn't have sold it.

I don't really get that lovey dovey feeling with most horses. There are two horses that I love with a passion, but the rest are my competitive partners, and stay strictly that.
    07-09-2010, 10:58 AM
Originally Posted by GraciesMom    
Yeah, if they are being rude about answering some simple questiond, they have a serious problem.

Having a seller that will help you along is great, especially with what happened with us.
Why is that a serious problem? Serious is taking the money and running. Since the OP is on a payment plan, the previous owner is very much in the picture.

If the seller was looking for a new best friend, they would lease the horse out and retain control. As someone who sells very infrequently, it is not a decision we make lightly. It can be sad to constantly reminded that you no longer own the horse and a clean break is better than prolonging the relationship.
    07-09-2010, 11:04 AM
Well, I can see both sides. Frankly, I would be a little annoyed with the bridle question. You are a novice owner who has just purchased a high priced horse. I certainly would hope that you did not do this without consulting your trainer, and I would hope the trainer went with you to see the horse and perhaps ride it. I would agree that your trainer should be able to guide you as to bits, etc, and that is the appropriate place to start. First, you are paying them to help you. Second, they know how you ride, so would be more apt to use appropriate bit, etc.

I also agree with the people who say you most likely bought this horse through a broker/agent. They buy and sell many horses, and that is a different situation than from an individual. However, given the fact that you still owe them a substantial amount of $$, I find it a bit strange that they are not making nice!

Over the years it has been a mixed bag for me-Some I stay in contact with, others not, and one-well that was the only one I could not have cared less about.

The good news is that if there are going to be "surprises" with your purchase, you still owe them $$, so you may have some recourse, but only if it is something blatant (like drugging, etc) since you had the horse vetted and recieved a reduction based on the results.

Remember, all horses have some idiosycracies, just like people. The key is to figure out what it is for that horse and then decide if it is something you can deal/live with.

Good luck and have fun with your new horse!

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