Join Date: Mar 2008
Location: South Range, WI
Anyone here placed an order with Boot Barn?
I placed an order last Friday. After attempting to get my email coupon code to work, I finally gave up and placed the order. I ordered work boots for my bro... he's just doesn't have the $$$ right now to buy new boots and his feet are LITERALLY sticking out of his work boots.. so dangerous!
Anyway, almost a week has gone by and the order is still marked "preparing to ship." I attempted to call this morning three times... held for a short time and then was transferred to a generic voicemail.
Called them up a fourth time... held for 20 minutes. It was ridiculous. It would tell me my estimated wait time was 17 minutes... then five minutes would go by and my estimated wait time was STILL 17 minutes. At one point, it asked if I wanted to leave a message or continue to hold... I chose continue to hold. After about 10 more minutes, I was automatically transferred to the generic voicemail again.
Anyone else have problems with this company? Looks like I'll be getting my $200 Tony Lamas elsewhere.