OK guys lets settle down. Sometimes people do things in a way that is contrary to the way we would do it. Sometimes it is a matter of timing, sometimes it is misunderstanding, sometimes it is inexperience, sometimes it is an unscrupulous seller and a trusting buyer - sometimes it is all of the above.
Asking "Why didn't you...." or "You could have (or should have)" now is counterproductive. I think Moxie was only trying to relate a bad experience. Let's let it go instead of jumping all over her case for her mistakes.
I think we've given her good advise for her next purchase and I hope it works out better then this one did.