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Feed Store Relationships?

This is a discussion on Feed Store Relationships? within the Horse Talk forums, part of the Keeping and Caring for Horses category

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        12-27-2012, 10:23 AM
      #11
    Green Broke
    I buy everything but my Strategy directly from the feed mill (formerly Agland feeds I think it's Agway?? Now) because it's WAY cheaper. They only carry their brands though so I have to go elsewhere for Strategy.

    It's a bit of an experience, although they happily sell to anyone they are set up for semi-loads. So being multiple towns away, I collect the kids from school along with any daycare kiddos I have that day and we make the trek out there, up 2 flights of narrow stairs, stand in-line behind all the truckers while wrangling small kids and put my order in (same lady every time, extremely helpful and friendly) and then head over to the loading dock, squeeze in between a couple of semi's and the guys there load up my truck.

    Since they are $3-4 a BAG cheaper on pig food, chicken food, turkey food and cattle feed it's SO worth it.

    Beet pulp and Strategy I buy locally, nice guys at the store who always drool over my truck and then load it up. I avoid taking kids because they sell baby chicks and usually have puppies or kittens for adoption.
         
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        12-27-2012, 10:24 AM
      #12
    Foal
    Well, we have a local feed store that grinds their own feeds and then a TSC.
    Tsc you can return stuff, cashiers are slow as a dead fish, fairly helpful.
    The local store you cannot return anything, even with a receipt and sometimes they say you can. But god forbid you try to bring something back that can break/spoil that is no fault of your own!
    I buy very few things at the local store, insulators are just $3 for 25, while TSC wants $7 for the same stuff! I know they have "price match" but I will not carry around receipts just in case.
    Farm store has delivery, TSC doesn't. Meh, both places are just in and out with what I need as cheap and fast as possible. I could care less to make friends. Though, I do end up meeting up with other people while waiting in line, like my hay guy and such.
         
        12-27-2012, 10:27 AM
      #13
    Showing
    We have two local feed stores and a new CAL Ranch store. One of the feed stores has three different locations (in three separate towns that are fairly close to each other). I love all of them. They all have super friendly employees. The local store with the multiple locations does have a rewards program, which is great. It's like 5% cash back after you buy a certain amount.
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        12-27-2012, 10:28 AM
      #14
    Weanling
    Eh, ours are alright. I avoid one of them because they sell exotic animals that they have no clue about (chinchillas in the Florida heat) and the girl about my age is SO annoying. She follows me around.and asks if I need anything every 2 seconds. If I've been here 100 times and told you 1000 times, leave me the heck alone already. I know it's her job but I owned a pet store and there's a fine line between friendly and irritating.

    The other feed store is alright. The guy working isn't one for small talk or saying anything really, which since I have to pick between chatty Cathy and silent Bob, silence is golden. And both places have Hispanic people to load up the feed which makes me feel awkward because my husband is Mexican and, I don't know, it just makes me feel weird. But they are insistent upon carrying my things.and we have a nice chat with my broken spanish.
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        12-27-2012, 10:31 AM
      #15
    Started
    Mine will bend over backwards for me. However, I work for mine and side by side with the nutritionist.
         
        12-27-2012, 10:33 AM
      #16
    Banned
    Hehe .. my relationship is pretty good! I shop AND work at TSC. But really even if I didn't work there, I am pretty sure I'd still shop there. The stores around me though have real good customer service and no "slow as dead fish" cashiers LOL. TSC will price match too within 20 miles without receipts. They just might have to call to verify. Also has to be like vs like.

    I also go to a small feed store that's close if I'm not at work and need something. They are real nice too but tend to be on the high side of things.
         
        12-27-2012, 10:42 AM
      #17
    Foal
    That's so sweet.
    I recently switched my horse's diet so I've only had to buy 2 bags of feed myself. The guy that loads it in is always so warm! I don't think they really know us well yet, though, maybe just the kinda, "Oh, I recognize you..."
         
        12-27-2012, 11:04 AM
      #18
    Green Broke
    It's great to see that a lot of you have good relationships with your feed store! It's like establishing a relationship with your vet. They are a large part of your horse's well-being as well. My feed store special orders feed for me. No feed store that I've called has even heard of a ration balancer and the closest place that carries it is 40 minutes away. Thank goodness they're right down the road and are nice enough to order it in for me :)
    themacpack and BBBCrone like this.
         
        12-27-2012, 11:18 AM
      #19
    Showing
    We buy our grain and beet pulp from TSC and are good friends with all if the employees and managers there. It's pretty sad how often we're in there.....several times a week.

    I have five hay farmers that I use--two regulars, a backup, a backup if we're really desperate and need to sacrifice quality, and another in PA that we use during times like these, when we're so desperate for hay that we're having it shipped in on a semi from there. We're friendly with all of them, but with the hay guys it's just a business relationship.
         
        12-27-2012, 11:31 AM
      #20
    Yearling
    We have known our Feed Store for YEARS. It is family owned and operated and they take great care of us.
    themacpack likes this.
         

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