Originally Posted by texasgal
I sure hope the guy I have coming out tomorrow is good. I really like his customer service skills .. he's polite, calls back promptly, even chatted on FB .. sounds fairly young.
Please please please let him know what he's doing .. lol
I now exactly how you feel! When my new farrier answered the phone, returned calls, and talked me through everything he was going to do, I started praying that his work is actually as good as his customer service skills!
So far, so good!