How do I tell my farrier...

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How do I tell my farrier...

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    05-23-2010, 12:30 PM
Green Broke
How do I tell my farrier...

So, I LOVE my farrier.

He is no doubt the best farrier in the area. Has a great track record, shows up on time, calls when he can't come... perfect, right?

Well, I had him put shoes on Demi the last time he came out. Just regular 'ol front shoes. No special pads or anything.

The thing is, right off the bat, they were clicking like they were loose. And they WERE loose. They have gotten progressively worse to the point where I no longer feel comfortable jumping her until she gets them done again next week. He also left a bit of toe over the shoe, to the point that they almost looked overgrown right from the start.

So, how do I gently tell my farrier without offending him (if possible...) that I need her shoes tighter than they were before and that I need them ON the shoe, not over the shoe?

Ideas? I'm at a loss. And no, I am not switching farriers
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    05-23-2010, 12:57 PM
Green Broke
I'm not one to beat around the bush. Just tell him. "Hey, the last time the shoes seemed a bit loose - could you make sure they are tighter since we are jumping? Thanks!"
    05-23-2010, 01:39 PM
Exactly. Just tell him that when he left, her shoes were loose, and it looked like her toes were a bit long for the shoes. If he gets offended well then maybe he just needs to do a better job.
    05-23-2010, 02:49 PM
Green Broke
Thanks guys. I will try to just tell him gently like you said. He really does do a great job. He's had a lot going on in his personal life lately and I think maybe it was just taking an affect on his shoeing for a while there
    05-23-2010, 06:26 PM
Yeah, I would just tell him, in a "happy go lucky" attitude so he doesn't feel that you're all upset with him. Once is okay. Multiple times and I'd have to be like umm shape up or ship out.
    05-23-2010, 06:36 PM
Originally Posted by eventerdrew    
So, how do I gently tell my farrier without offending him (if possible...) that I need her shoes tighter than they were before and that I need them ON the shoe, not over the shoe?

Ideas? I'm at a loss. And no, I am not switching farriers
Just be honest with him. Make small talk, the way you always do and say "hey by the way, I saw something that I want to ask you about. Right after you left her shoes started clicking, they seemed like they were loose. It's been like this since? Do you think she did something in the field? Was it accidently done with her last trim? What can we do to prevent it from happening?"
Just be honest with him. It sounds like he values as a customer, so he shouldnt have any problems answering your concerns.

Take Care
    05-24-2010, 10:04 PM
Green Broke
Thank you guys! He's coming this week and I will ask him straightforward.
    05-24-2010, 10:13 PM
He'll appreciate it if you get right to the point and tell him what's wrong
    05-24-2010, 10:13 PM
If the shoes were loose and ill-fitting from the first day what exactly makes him the best farrier in the area besides being a nice guy?
    05-24-2010, 10:16 PM
Green Broke
Because he has NEVER done this before. I have had horses with specialty shoes that he has done beautifully and 99.9% of the time he does outstanding regular shoes. That's why it kind of took me by surprise that this round wasn't as good.

He's a good farrier. He's been selected to shoe horses as the World Equestrian Games in KY this year.

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