This morning I received a very angry email. She denied saying she'd call us at noon. She ranted about how she has a life and a job. Then she went on about how difficult it is to be president and if I thought I could do a better job then I should be president.
So I apologized because I hate making people upset because it makes me upset. She accepted it and told me she'd been receiving angry phone calls all day. But I still regret doing it.