not returning phone calls *rant - Page 2
 
 

       The Horse Forum > Keeping and Caring for Horses > Horse Talk

not returning phone calls *rant

This is a discussion on not returning phone calls *rant within the Horse Talk forums, part of the Keeping and Caring for Horses category
  • Returning a phone call a week later
  • Family will not return phone calls

Like Tree9Likes

 
LinkBack Thread Tools
    07-11-2012, 03:56 PM
  #11
Weanling
Quote:
Originally Posted by wetrain17    
I know Im speaking to a range of horse people. This is why Im asking the question. And I am aware it was a negative statement; hence I said it was a rant. I was just hoping someone who have some insight to the reasoning. It can be very frustrating when you are trying to accomplish something and all you need is a 30 sec phone call.
Yes, people can be very frustrating, but you can not change others' behavior..you can change how you react to it! That can be really difficult sometimes, especially if it is your pocketbook that it is affecting!
     
Sponsored Links
Advertisement
 
    07-11-2012, 04:04 PM
  #12
Weanling
Quote:
Originally Posted by mls    
I completely disagree.

I read her to say - she understands horse people are not in the office 9-5 to answer the phone, don't carry the phone on their person if they are riding a green horse or giving a bath . . .

I understand OP.
This is your interpretation of what was written..you have, in fact, proved my point.. so thank you
     
    07-11-2012, 04:14 PM
  #13
Started
Quote:
Originally Posted by mls    
I completely disagree.

I read her to say - she understands horse people are not in the office 9-5 to answer the phone, don't carry the phone on their person if they are riding a green horse or giving a bath . . .

I understand OP.

Yes, this is correct. I know trainers/instructors, BMs are very busy; I know that it may take a day or two to get a return phone call and I allow ample time for a return phone call. But what I do not understand is why take 2 or 3 weeks to return a phone call; a phone call that will only help the business of the person you are trying to contact.
     
    07-11-2012, 04:25 PM
  #14
Foal
Quote:
Originally Posted by wetrain17    
Yes, this is correct. I know trainers/instructors, BMs are very busy; I know that it may take a day or two to get a return phone call and I allow ample time for a return phone call. But what I do not understand is why take 2 or 3 weeks to return a phone call; a phone call that will only help the business of the person you are trying to contact.
I agree that a return phone call weeks later is irritating. I've ran across this I don't know how many times especially coming from attorneys or the government system. Everyone understands that people are busy and can't always get to their phone right away, but it would be nice to hear back from the person a day or two later. Waiting weeks for a return phone call pretty much gives the signal that that person has put you on the back burner and you are no longer an importance.
     
    07-11-2012, 04:31 PM
  #15
Weanling
Omg, tell me about it OP! It does seem to be a trend in the horsey world that a phone call is seriously under-rated!

My farrier's van broke down. I managed to get hold of him the afternoon he was ment to have come out. He explained to me what had happened and said 'I'll get back to you by this (fri) evening to see if I can come out or not'. He didn't, so I rang, say 4/5 times, throughout saturday, and left one polite message giving him my mobile number incase he hadn't gotten through on the house phone. I left him alone sunday and monday. BoD, y'know?

Rang him once more on tuesday, still no reply/ call back so I rang another farrier, simple as! My horse only has 3, lose, shoes left, Will knew she was overdue by a week already, and I'm sitting on 40 of someone elses money for a pony trim. The other guy I rang didn't answer staight away, but 2 hours later he rang me back, I almost fell over in shock when he said 'Hi, its callum the farrier'!!

Will lost my business because he couldn't return a phone call. I may well stick with Callum now because he already shoes Pip and he's so easy to cantact, say in an emergency or summet!
     
    07-11-2012, 04:47 PM
  #16
Yearling
I hate it when people don't call back in a timely manner. I can understand if emergencies come up, but if you have no reason to avoid returning a phone call, it's just plain rude.

Now, my family's pet sitting business has probably lost a lot of potential clients this past year because of phone calls that weren't returned. But why did we not return these phone calls? Because our phone service screwed up big time:

1. We had a separate voicemail box for the business as opposed to our home voicemail. However whenever someone called for the business, the phone would only ring twice, which is barely enough time to get to it even if you're near it let alone in another room.
2. We recently discovered that the voicemail system was completely whack. A woman called and left a message about pet sitting while she was on vacation. She left the message on July 5th. The voicemail inbox didn't give us the message until the 9th.

We just went out and bought a good old answering machine. God knows how much bad has been spread by word of mouth just because of a stupid phone service company that couldn't do its own job correctly.
     
    07-11-2012, 06:12 PM
  #17
Showing
Ugh reaching one of my old vets was difficult. Sky had an emergency and it took.. sheesh... 3 hours till they called back?! I mean come on it's an emergency number.. I had to have a random vet come out to help Sky and he ended up being the go-to vet till I moved.


A phone call is a lot less time than reading a text IMOP.. not sure why it's so hard to answer the phone. I think they just like not to directly talk to people honestly lol.
     
    07-11-2012, 06:14 PM
  #18
Banned
It's easier to have a shorter conversation by text, which is why I contact certain people via text only. I can walk away from a text, but not an actual conversation!
     
    07-11-2012, 06:44 PM
  #19
Weanling
Quote:
Originally Posted by Speed Racer    
It's easier to have a shorter conversation by text, which is why I contact certain people via text only. I can walk away from a text, but not an actual conversation!
no doubt, even my own kids will answer a text quicker than a call...it is our world today :)
     
    07-11-2012, 07:05 PM
  #20
Showing
Quote:
Originally Posted by Speed Racer    
It's easier to have a shorter conversation by text, which is why I contact certain people via text only. I can walk away from a text, but not an actual conversation!
Yeah I guess there's no real good excuses anymore :P Not that many tunnels and they don't do candy wrappers like they used to
     

Quick Reply
Please help keep the Horse Forum enjoyable by reporting rude posts.
Message:
Options

Register Now

In order to be able to post messages on the The Horse Forum forums, you must first register.

Already have a Horse Forum account?
Members are allowed only one account per person at the Horse Forum, so if you've made an account here in the past you'll need to continue using that account. Please do not create a new account or you may lose access to the Horse Forum. If you need help recovering your existing account, please Contact Us. We'll be glad to help!

New to the Horse Forum?
Please choose a username you will be satisfied with using for the duration of your membership at the Horse Forum. We do not change members' usernames upon request because that would make it difficult for everyone to keep track of who is who on the forum. For that reason, please do not incorporate your horse's name into your username so that you are not stuck with a username related to a horse you may no longer have some day, or use any other username you may no longer identify with or care for in the future.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Old Thread Warning
This thread is more than 90 days old. When a thread is this old, it is often better to start a new thread rather than post to it. However, If you feel you have something of value to add to this particular thread, you can do so by checking the box below before submitting your post.

Thread Tools

Similar Threads
Thread Thread Starter Forum Replies Last Post
WHY NO calls or emails back? Julirs Horse Talk 9 07-21-2011 12:26 AM
When a horse calls for others... AllThePrettyHorses Horse Training 11 05-25-2011 05:02 PM
Hilarious horse race calls! Snookeys Horse Videos 11 11-15-2010 03:37 AM
Close Calls Draftgirl17 Horse Talk 1 04-05-2010 12:23 AM



All times are GMT -4. The time now is 10:53 PM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.0