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punctuality with equine jobs- rant

This is a discussion on punctuality with equine jobs- rant within the Horse Talk forums, part of the Keeping and Caring for Horses category

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        08-14-2012, 12:30 AM
      #21
    Green Broke
    I'm female and talk less than the average. Guess I should be good to go as a female farrier next year? Haha
    Will say though, this new farrier I met talks more than a lot of the females I know. O.o I guess it just depends, eh?
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        08-14-2012, 01:18 AM
      #22
    Green Broke
    Its about being professional, My time is just as important as the vets or the farriers. If you can't conduct your business in a professional manner, you wont be conducting it at my house at all.
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        08-14-2012, 08:04 AM
      #23
    Started
    I think where some of the issue with farriers is in situations where people forget that others are out there. My farrier told me about a client who called with an "emergency shoeing need", had him rush out to put shoes and trim a horse that was going to a show the next day. At the end of the appointment the owner said "I don't have any money right now. I will pay you next time." In my book that's just a rude as not being on time.

    I know owners love it when the vet or farrier calls ahead. Its great and its not done enough. At the same time a lot of owners will keep cell phone numbers in their personal file folders. I work with someone who routinely has clients call when they don't like the vet on call. Which means they get emergency calls from clients at 4 am when they are in a different state on vacation. Which is still better than the people that show up on their front lawn sobbing and wanting to have them euthanize their pet. That scene makes for an awkward family gathering. I know a farrier might flake out and should call; however, some people abuse the number.

    In the end, I think if your farrier or vets chronic tardiness upsets you than its time to find someone else to do your work.
         
        08-14-2012, 10:13 AM
      #24
    Green Broke
    I can't believe you'd wait for two hours!

    I'd never wait that long, I'd wait 15 mins, give them a call, then start packing up at the horse, feeding her, and then if they didn't show then I'd leave. I'm paying this person a fair bit of money, if they can't show up I'm not going to wait for them.

    Have you called and asked why they didn't show up?
         
        08-14-2012, 10:38 AM
      #25
    Foal
    Ha I haul my horses to my farrier and still wait for him. I got my horses re-set last Friday and sat at his house for an hour before he got there. Then we (read: he) talk(s) for a good half hour before he starts.. Then he'll do one and sit down and talk at me some more and have a beer and then we'll do the next one, same routine, and then for the third, he informs me that he'll be out on Monday or Tuesday morning (I'm most available in the mornings.. Its Tuesday morning and he's not even called me yet). Then I stand there with my horses loaded up while he talks at me some more.

    I'm not really complaining.. Its good practice for the horses; the new surroundings, standing tied while the others are getting worked on, standing tied in the trailer, etc.. But it does get a little annoying that farrier work is an all day deal for me. Ha ha

    He is completely and totally unprofessional (always late, his topics of discussion, drinking on the job), but I tried another farrier a while ago, and I will not be doing so again. He is the best farrier I have ever seen work and I'll be quite lost without him when he retires.. His old and a bit worse for the wear, which is why there's so much darn talking between horses.

    If he wasn't so good, you can be sure that I would not tolerate him. Ha ha I should mention though, that my grandpa is a cattle hoof trimmer, and he's one of those chronically late, self-employed individuals.. Despite that, he is always in very high demand. He's got a full schedule year round, even during winter in MN. Some farriers (or cattle hoof trimmers, as the case may be) are worth waiting for. If yours isn't, don't.
         
        08-14-2012, 10:46 AM
      #26
    Weanling
    My farrier is nothing special. I called last night and still haven't gotten a response. I ended up calling another gal today who comes highly recommended so hopefully this wont happen again . Lol if I were hauling to a Farriers house I would not stand around like you do soileddove. May I ask why you don't just have him travel to you?
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        08-14-2012, 11:00 AM
      #27
    Green Broke
    Unless you are the first customer of the day, neither my Vet or my Farrier will be on-time.

    I've accepted that I can have an expensive Vet (same quality as my cheap, going to be late to his own funeral one) or a crappy farrier that are on-time or deal with mine.

    So I deal... farrier and I worked out a deal where he gives me a call on his way and I run over to the barn and he gets the horse in "as-is" condition which he actually prefers.

    The vet, I just schedule for mid-morning and do all my barn chores in-between the scheduled time and when he actually arrives.
         
        08-14-2012, 11:35 AM
      #28
    Foal
    Quote:
    Originally Posted by bnayc    
    My farrier is nothing special. I called last night and still haven't gotten a response. I ended up calling another gal today who comes highly recommended so hopefully this wont happen again . Lol if I were hauling to a Farriers house I would not stand around like you do soileddove. May I ask why you don't just have him travel to you?
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    No.. I expect most people wouldn't. Ha ha If he were anyone else, I wouldn't either. He does travel to me about a third of the time now, but I guess my family has always hauled to him. Back in the day he did our horses and my grandpa did his show cattle, so they'd do it on the same day, at the same time.. Its easier to haul horses than cattle.. The habit has just sorta stuck now that I'm responsible for my farrier bills.

    Standing around isn't really the norm when I haul to him.. Usually if I'm hauling to him, I'm the first appointment of the day. He usually isn't late that way.. You know.. Since I'm at his house. ha ha He's also generally fresher, or not as sore.. So there isn't quite as much time between horses.. Although there's still a fair amount!

    Good luck with your new farrier though! Hopefully she works out better for you.
         
        08-14-2012, 12:09 PM
      #29
    Weanling
    Loved my first farrier to no end but he was never, ever on time and no communication with him. We finally fired him and have used a couple since that show up on time, but I don't think the work is as good. We are learning how to do our own.
         
        08-14-2012, 12:18 PM
      #30
    Started
    When I was working as a BM I would get very upset when the farrier would be running late. I mean, I do get hungry some times. So I called, every week (farrier would come every wednesday), in the morning to check in with him. If he wasn't there within 10 minutes of the time he said, I called again. He caught on. I basically trained him to let me know what his plan was. Soon, he would call me in the mornings and let me know when he would be there, and if he had something else come up, he would call to let me know.
         

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