Originally Posted by CatrinaB87
Rude has nothing to do with it. This is a BUSINESS transaction, nothing else. There is no difference in what you are doing here and car shopping. You have found something more compatible and more for you. You have not given any money, a horse has not been moved. They shouldn't be counting chickens before they hatch. If they need an explanation, give them one. You found a better horse, simple as that. If you feel you need to apologize then do so, but I don't think you are being rude at all. Go for the better horse.
If over the years I had a dollar for everyone who said they wanted to buy something or even paced an order and cancelled it the next day, I might be rich......lol...
It is business and people often change their minds.... it is no big deal.....