Time to change vets? - Page 2 - The Horse Forum

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post #11 of 25 Old 12-06-2012, 05:14 AM
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On that note, all good equine vets that I know of will happily invoice. Horses are VERY expensive and most people don't have heaps of cash on hand. I've been lucky that most of my vet visits were just the annual vaccinations so I was able to save up in advance. In unexpected situations, most people probably need to be invoiced.
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post #12 of 25 Old 12-06-2012, 05:51 AM
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Some veterinarians will only handle emergencies for patients that they do routine work on. If you let someone else do the annual visits, you can expect to be put behind the other vets clients when things get tough.

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post #13 of 25 Old 12-06-2012, 06:02 AM Thread Starter
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I do like the vets alot I'm just at my wits end with screwed up vet bills that who knows if my horses even got the right shots.
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post #14 of 25 Old 12-06-2012, 10:14 AM
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I do like the vets alot I'm just at my wits end with screwed up vet bills that who knows if my horses even got the right shots.
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It sounds like your mind is already made up. But as others have said, if the vet that comes out gives you good service, its probably worth putting up with the paper work. I'd rather deal with dimwitted office personnel anyday if it means that my horse received excellent care from a vet.

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post #15 of 25 Old 12-06-2012, 10:35 AM
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As far as the poor record keeping, I'd go into the vets office and talk to the manager.
FYI - Vets do not have the best handwriting. When the field notes are transcribed, the office person does the best they can.
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post #16 of 25 Old 12-06-2012, 10:55 AM
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I would complain to the vet about his office admin staff - that's where the problem lies
We had a similar thing with a vet practice we once used - the vets were wonderful but the office people were the worst. I spoke to the vet in person and things improved immediately - these guys can't afford to lose business and probably have no idea whats going on
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post #17 of 25 Old 12-06-2012, 10:57 AM
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Sounds like you already made up your mind, but I'd be reluctant to give up a good vet. Go in and explain all the issues you've had, say you like the vet and don't want to change, but you need to get a better system worked out.

My last vet required payment at time of service. Always. Unless you were in good standing, then you can rack up a $500 vet bill for colic and instead of a bill, you get a hug, lol. I loved my old vet. My new vet office doesn't tally up the bill unless you are paying cash or check. They bill you, or in most cases, encourage you to call in with your card info after such and such time when they will enter it. I've never known a vet to be like that, but whatever works, I guess.
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post #18 of 25 Old 12-06-2012, 06:15 PM Thread Starter
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Called today and spoke with them about some of the things and the said they would look into it and call me back.

Guess who never got a call back?
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post #19 of 25 Old 12-06-2012, 06:38 PM Thread Starter
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Just got two more letters from vet as well. One has a new bill saying the check actually did go through and now my updated balence. And another letter with just a coggins paper in it for my gelding. Omg
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post #20 of 25 Old 12-06-2012, 06:44 PM
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Originally Posted by Cowgirls Boots View Post
Just got two more letters from vet as well. One has a new bill saying the check actually did go through and now my updated balence. And another letter with just a coggins paper in it for my gelding. Omg
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what what??
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