Last Sunday we all (me, the lesson girls, and the BO/instructor) went up to a tack shop to look around. Every Sunday we do that. When we were about to leave she asked if we all would like to see her old boarding stables that she used to board at before she bought her land. We said sure so she drove us there.
All of us were not too too thrilled about it, mainly because the BO was telling us in the car how mean and rude the BO of her old stables used to be. One of the girls spoke up and asked "Are you sure it's okay to just go and look at the stables without them knowing?" The BO answered it was fine and that people do it all the time...yet whenever I visited a stables I always called first to let them know.
Anyways, originally it was just going to be the 5 of us (the lesson kids) going and looking around because the BO knew the lady would recognize her, but we convinced her on coming.
Then she got into "everyone thinks my prices are too high, but look at what they have to pay and a messier barn" mode and kept growling at me to take pictures. I snapped a few mainly to shut her up, but I did not feel comfortable taking alot of pictures. Mainly because if I had a stables, I wouldn't particually want a total stranger walking in and just taking random photos of the things.
THen the BO pointed out every bad part about the stables...yes the obvious ones that no other stables would do....empty grain bags just thrown in a corner, and the supplement/feed room was a total mess.
And then yesterday I went to the stables just to clean out Sonny's pasture and work on a pasture that I'm going to put him in. Anyways once I was done with the work I was going to do for the day, I saw a lady and her two daughters walking down the hill. I simply asked them if I could help them with anything and they said that they were here to look at Annabell, and that the BO told them to go down to the lower barn and find her. So I told them I could show her where Annie is and I brought them down.
I took her out for them to look over, and then when they asked if there was a place that they could try her out, I took Annie and them up to the arena and put Annie in a stall while the BO talked to them.
All things went well, the one girl (who was the girl wanting to buy a horse) looked at 2 of the BOs horses and Annie...and seemed to like Heart the best (though they seemed like they couldn't afford his price, but not sure). So afterwards, I told the BO that I had to leave cause I had to get home, take a shower, and then go to work.
Then I heard the BO saying to the lady and her daughters to take Annie down and put her back...they did it, and then I said I'll just walk them down just to make sure they remember to shut the gate all the way and put her fly mask back on, but then the BO totally flipped out and kept saying that they can do it themselves.
So I just left without even saying bye.
I'm getting so fed up with the BO, I know she means well but her "costumer service" is HORRIBLE. If I were to be like her at my job I would be fired instantly because my job is all about costumer service.
She doesn't get the importance of HER at least walking down to the lower barn with Annie...what if something happened...Annie spooked, hurt one of the girls, and then ran off only to fall and hurt something.
Not only would the BO be responsible for the injury on her property, but she'd be responsible for the injury of that horse because chances are it could of have been prevented.
I really would like to move Sonny the more I think about it, but I have no where else to take him. The board at the stables, is reasonible, I can afford it with no problem, and I work off it to make it even better. None of the "barn rules" apply to me cause they were made for the lesson kids that come to ride (the barn hours, can't ride alone, etc) so I can ride whenever I want and spend literally all day up there if I please.
Just there are so many things that the BO and I don't agree with. I'm totally anti-"put all the laid back horses in the pasture with all the mean ones"....I also feel that I'm not getting my moneys worth for lessons, because, though I know the BO is doing a lesson and watching over 5 girls all together and mainly looking at the one that doesn't know how to ride (well she knows the basics, but doens't know what is dangerous and what isn't), but I think she can still give more attention to me in the lesson.
Sonny and I work on so many things when I ride that I have to say (not trying to brag) I am more advance than the girls...the only thing they know how to do that I don't is flying lead changes...and that is only because I was sick that lesson and couldn't even get out of bed
Also I'm totally against the girls (their ages are 13-15) riding without a helmet. Yes they do, but there are times when it was really hot that the BO said that they can ride without a helmet as long as they don't canter or jump. I spoke to the BO and just simply said that if someone comes and sees the kids without helmets it will give them a bad impression of the stables...I didn't state that legally the girls HAVE to wear helmets until their 18.
Then all the girls but one (the one that is the only sensible one) got upset at me and then one of them walked around the arena and trotted around with no hands on the reins and kept yelling "see Jenny?! She's not going to do anything...and we are trotting. We wouldn't be cantering at all." And no matter how many times I told them that the people who fell off here fell off at a TROT not a canter, she wouldn't listen. And I could kinda tell that the BO was on the side of the girls.
Now I can't say that I've never ridden without a helmet on, I've done it twice, but I'm 18...I can legally ride without a helmet and I've been in more situations then the girls and would more than likely be able to correct it (though there are things that I wouldn't be able to still).
And one more thing: I am totally against waiting until the last minute to get a horses hooves done. Sonny gets his done every 6 weeks (besides for this time because farrier is away and is only gone an extra week...and he said SOnny would be fine an extra week), but the BO has waited 3 months before calling the farrier out.
Thankfully she is on schedual now, kudos to my farrier for putting her on it :) but at times she seems a little sore about that but not really bad though.
Sorry just had to rant and get that off my head...