You need to work with her ground manners. Spend some time with a rope halter on her. Crouch down on the ground and click for her to come join you...gently put pressure on the halter, and keep it constant for as long as it takes for her to drop her head. It has to be a rope halter...the plain ones just don't work as well. As SOON as she drops her head, just a little, release all pressure and praise her. Repeat until her nose is low to the ground; then stand up slowly and pet her a lot. Slowly work your way to her head and ears, rubbing (not patting) gently and talking to her. If she jerks her head up, ask her to put it down again the same way, and repeat until she will let you gently handle her head an ears. It may take a few days or even weeks. When you tie her, always tie to baling twine so if she pulls she can get free without hurting herself. When you bridle her, do it slowly and gently, and untie her from the fence first. It is ok to keep the halter around her neck, just hold the end of the lead rope instead of leaving it tied, so if she freaks and backs up, she won't encounter resistance and become even more afraid. It can help to get a blocker tie ring, which is basically half a snaffle bit that you run the lead rope through instead of tying, so if she pulls, she gets a little bit of release instead of complete resistance, which can scare horses who aren't properly trained to handle it. Treats help, to get her head down and to reward her when she doesn't fight you. Make sure flies aren't eating at her ears and face, which will make her even more sensitive; you should buy a good fly mask with ear covers. Above all, be gentle and firm but patient to gain her trust. Spend lots of time just grooming her and loving on her. Natural Horsemanship can help immensely with trust related issues like this; I highly recommend Monty Roberts. Look him up on YouTube/Google, his book is called The Man Who Listens To Horses. Good luck!
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