Sorry for the double post but i just thought of another example. when i went to bring my horse home that first time, he wouldn't get on the float. he would walk up the ramp, put one foot in the float and then go backwards, and each time i would take him away do a circle and approach again, but it got me nowhere. eventually his old owner spoke up (she and her partner were trainers, and they use NH) and she said each time i took him away from the float i was giving him what he wants and making the behaviour stronger. i was told to just keep his head straight, pointing towards the float, he could go backwards, forwards or sideways, but he was always facing the float, and after a few minutes he walked on.