Time , patience , time , patience - and understanding
Having had a couple myself I cannot stress how much you need to learn to read your horse . The welsh A was so badly treated that after 8 years I am still the only one that she trusts enough to catch in the field , and my arab/welsh/tb cross would attack anyone but me that went near her when she was eating , neither case is the horses fault - and neither is told off for such behavoir , every one who visits is told the rules regarding these two and if they break the rules then it's thier fault - not the horses.
You must gain the horses trust - I had to spend many hours with the second case just sitting in the field with the horse on the end of a rope doing nothing at all except getting the horse used to me - and getting her to know that I was not going to do anything to her.
Stability and routine is the only thing that worked with the welsh A.
A Horse isn't born bad - It is just made that way by US
Oh sorry. I'm specifically looking for tips and suggestions on trust building techniques and basic training exercises to get her used to working with me and being around people. Its been huge progress just to get her to the point that we can lead her and I can get in her stall with her and bush her down, touch her, pet her, etc w/o her getting scared to death. And thank you for the advice nutty saddler =)
Glad to hear that you have got as far as you have .
Further training needs to be taken slow , scary items can be left in the field , we spread traffic cones and plastic sheets around the sand school and lead the horse around them - always trying to let the horse decide to walk upto and touch them . Try not to force the horse near things it dosen't like .
Try getting in touch with someone local who does natural horsemanship near you who may be able to help in person - and good luck
I had my arab x for 19 years and she never forgot her previous treatment - but provided I and all around her knew what not to do to trigger those memories we had very few problems with her , she was a fantastic mare who would do anything I asked of her - because she trusted me.