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Welcome Horse.com Refugees!

This is a discussion on Welcome Horse.com Refugees! within the Meet the Community forums, part of the The Horse Forum Community category

     
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        07-23-2008, 11:29 AM
      #21
    Foal
    [/quote]
    Woot woot, Jackie B! Yesss, everything is right with the world again![/quote]

    Awwww, what a nice thing to say. :) :) Thank you for your kind words, Outriding.
         
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        07-23-2008, 11:30 AM
      #22
    Weanling
    Re: Welcome Horse.com Refugees!

    [quote="mlkarel2010"]
    And feel free to just hang in this thread. :quote]

    Oh no. We have cooties and have been quarantined.
         
        07-23-2008, 11:34 AM
      #23
    Foal
    Hey JackieB! Nice to 'see' you too!
         
        07-23-2008, 02:43 PM
      #24
    Foal
    Solon,
    You and the warpony are sort of our fearless leaders over here. Well, with the help of Bunzilla, Rommie, and the bird. What are we going to do if/when the old forum comes back up?

    I'm a patient person, but I'll admit that I'm annoyed with how horse.com is handling this situation. It sort of reminds me of some of the scholarship problems.

    I can understand a technical problem, even a difficult one that takes a long time to resolve. But it wouldn't be difficult at all to put a daily update at the URL for us so that we know when to expect to be able to access the forum again. That would take less than five minutes a day for someone to do. Either horse.com isn't aware of how important a social networking site such as the forum is to regular visitors, or they aren't too concerned about it. Either way, it's not good.

    I've spent the majority of my career in sales and marketing. And one thing I've found to be absolutely true and easy to understand is that customers (which we certainly are to horse.com even though the forum isn't specifically a revenue-generating product) will stick with you through A LOT as long as you don't leave them in the dark. It's imperative to face the music and give your customers news, even if it's bad.
         
        07-23-2008, 02:47 PM
      #25
    Green Broke
    I don't think they care. Storm or not, over a week down is a pretty good show about their IT abilities - or rather, lack of. Maybe a blessing in disguise.

    I've emailed several time and get the EXACT same message of they are working on it.

    I've been mostly lurking here the past couple of months, but it's a super nice place. Even if the old place gets back up and running, I'm sticking around here too. The people are very laid back. Not uptight. But then, the issues with the uptight people have landed at another forum. HA HA HA HA!
         
        07-23-2008, 03:05 PM
      #26
    Foal
    Quote:
    Originally Posted by Solon
    I don't think they care. Storm or not, over a week down is a pretty good show about their IT abilities - or rather, lack of. Maybe a blessing in disguise.

    I've emailed several time and get the EXACT same message of they are working on it.

    I've been mostly lurking here the past couple of months, but it's a super nice place. Even if the old place gets back up and running, I'm sticking around here too. The people are very laid back. Not uptight. But then, the issues with the uptight people have landed at another forum. HA HA HA HA!
    Thanks. This is a nice forum. I don't really feel that I can afford time for two forums, but I guess I could cut my time in half at each one. The again, if horse.com doesn't get it going again soon, it might be a moot point anyway.
         
        07-23-2008, 03:10 PM
      #27
    Green Broke
    When this forum went down, they had a note up quicky about what happened with the downtime. That's pretty cool.
         
        07-23-2008, 04:03 PM
      #28
    Green Broke
    Re: Welcome Horse.com Refugees!

    Quote:
    Originally Posted by DashAwayAll

    Oh no. We have cooties and have been quarantined.
    Your not being quarantined, unless you want to be

    Glad you guys all made it here! I have to admit we're pretty cool so you guys will fit right in! 8)
         
        07-24-2008, 12:04 AM
      #29
    Foal
    Re: Welcome Horse.com Refugees!

    Quote:
    Originally Posted by mlkarel2010
    Quote:
    Originally Posted by DashAwayAll

    Oh no. We have cooties and have been quarantined.
    Your not being quarantined, unless you want to be

    Glad you guys all made it here! I have to admit we're pretty cool so you guys will fit right in! 8)
    No no, dashie has cooties... We quarantine her!

    Its hard to get used to a new lay out *sniffles*
         
        07-24-2008, 12:38 AM
      #30
    Green Broke
    Hey Feature - this isn't horse.com it's horseforum.com. The other forum is still down, not sure when it'll be back up again.

    Glad you are here!
         

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