The handlers put them on them at the auction. They run them into a chute, halter them, and run them into your trailer, and off you go!
We have had a vet to check the red dun due to chronic diahhrea, and with knowledgable handlers, she was able to examine her in a stall.
I go out 4 times a day to feed them, and when I take them their oats, I stand there and talk to them and I can pet the one. Sometimes she's very tolerant of touching and sometimes she just doesn't want to. I always talk gently, and make sure I'm the one that ends the session, but I've been doing that for 4 mos. And still can spook her just by sniffing!!