I've spent a little time reading her responses to student's questions, & feel that she's got a good understanding, & is kind to the horse. Pool noodle/prices? Not so sure.
However, I read on a forum how KR inexplicably failed to communicate with a person who was ready to really get into her program & give her financial & other perks, plus, I've sent her a simple question twice now, that she's decided not to answer.
(Not that I expect long, detailed answers from someone whose program I'm not already involved in, but zero response doesn't seem right to me.)