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Saddlebag 03-21-2013 06:32 PM

Is anyone fluent in how paypal does things. I sold a saddle agreeing to a refund if it didn't fit her horse. It didn't. PayPal has my money and deducted their percentage of about $15. Does this mean they will deduct another $15 when I refund her money? This means I'd have to add an additional $30 to the account in order to come good on the refund. I'm waiting a response from PayPal.

Muppetgirl 03-21-2013 06:39 PM

Gee I'm not sure, never had to do a refund. But would be nice to know for future!!! $15 each transaction is a bit steep!

DancingArabian 03-21-2013 09:05 PM

1 Attachment(s)
Paypal fees are a percentage, not a flat fee.

That being said, they refund the transaction fee minus 30 cents.

Send a refund for a purchase
You can send refunds within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services.
It's flexible
You can send a full or partial refund.
It's affordable
When you issue a full refund, your original transaction fee is credited back to you minus a thirty cent processing fee. When issuing partial refunds, a portion of the fee is returned to you.
It’s easy.
  • Log into your PayPal account
  • Click the History subtab.
  • Find the purchase payment you would like to refund and click Details.
  • Click the Issue Refund link.
  • Enter the refund amount and click Submit.
  • Confirm the amount and click Submit.

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