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-   -   silly question about upgrading a computer that has had the operating system crash. (http://www.horseforum.com/technology/silly-question-about-upgrading-computer-has-349498/)

Jayknee 01-20-2014 11:48 PM

silly question about upgrading a computer that has had the operating system crash.
 
I find myself with a few questions about exactly what is needed to fix my mothers computer.

A short while ago my mothers computer suffered a unrecoverable (her words) crash. I would like to try to fix her computer. The day after it crashed she ran a diagnostic on the computer and was told that the operating system she was running was kaput! I think she was running windows XP, but I could be wrong (maybe Vista) she is in Covington KY. and I'm in Arizona. long story short she needs a new operating system.
That's my hang-up! I am unsure of exactly what type software she needs! She wants to go from XP or (vista) to Windows 7. what I do know is that she's running 32 bit, What disks does she need? I keep seeing the full package disks, disks for refurbished computers, even reboot disks (already excluded). Please Help I'm confused as to what to buy to fix the computer. :shock: I'm leaning toward getting the full system disks, but I'm not sure so I thought I would ask. I need to get the software purchased soon and I need help with the decision. If I had the money I would just buy a new computer as it would be easier.


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