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TaMMa89 10-06-2010 10:18 AM

Calling people who've applications made in Facebook
When I opened my email today I found I had gotten something from Facebook. So, has anyone else received a message like that?:


It appears that ads from Harren Media are being displayed within your
application. We're writing to inform you that Harren Media is no longer
allowed to serve ads on Facebook Platform. They have failed to comply
with Facebook's Platform Terms for Ad Providers,
Ad Provider Terms | Facebook. We ask that you
remove their ad code from your application and ask any other ad service
you might be using to no longer serve ads from this company.

Please let us know if you have any questions.

Thank you,
Facebook Ads Team
I'm wondering what is that? I've added just some applications and created some with platforms they've there on Facebook (for example quotes creator, quiz creator) but never heard any kind of advertisement code?

Some kind of scam? The message seemed pretty correct and reliable so I sent email to them and asked what's going on and then some help (haven't gotten a reply yet). I still think asking if someone else has a similar situation like I've doesn't hurt.

TaMMa89 10-06-2010 10:52 AM

I'd add: I haven't advertised anything on Facebook, not at least so that I'd have been aware of it.

ptvintage 10-07-2010 11:30 AM

That's a weird email to get... what was the email address it was from?

I'd say it's just junk mail. If it was actually facebook (or their "Ads Team") they would be able to remove whatever the offending application was themselves. They control the website, they can remove anything they don't want from it, and they don't need to ask you to do it.

I'm thinking it was a competing ad agency trying to get the other company's circulation number go down, or just someone with a bizarre agenda! Or it could have been someone trying to get you to click a link in the email that was in the email that was sent...

I think just ignore it; take no action.

TaMMa89 10-07-2010 01:08 PM

ptvintage: the end of the email address from which I received the mail is so for me it seemed pretty correct. The same address was also their reply-to address. The link in their post was a link to Facebook Ad Provider Terms site.

Received a reply from them:


Hi [my name],
Thanks for clarifying. Can you let us know which service you used to
create your applications? We can contact them directly after that.

Facebook Ads Team
I guess the case will be solved.

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