Ok folks-this company does photos at MANY of the reining shows. I am trying to get a photo from them, and am having a terrible time. I ordered it the beginning of October, and have not heard from then since. I have called, no answer, so left message. No call back. Now, no answer, and no answering machine even. On their site there is no email contact, so I am at a loss. I really would like a print from them, but this is getting ridiculous for a couple of pictures. What I don't get is, in talking to other folks, they have a hard time getting hold of these folks also, so they are less than "user friendly". So why do the NRHA shows keep using them? Maybe you only get what you want if you order at the show? But sometimes that is not possible if your classes are toward the end.......I don't get it. Any advice?