Iphone.. Or new phone? - The Horse Forum

 3Likes
Reply
 
LinkBack Thread Tools
post #1 of 20 Old 12-04-2013, 10:56 AM Thread Starter
Foal
 
Join Date: Nov 2012
Location: Grand Junction, Co
Posts: 95
• Horses: 0
Iphone.. Or new phone?

I have an Iphone 4s. I have had it about a a year and a half. When it is in the cold, it dies at about 40+%. Randomly it will shut off, it freezes, shuts apps. Anybody else have these probloms? I got it at Best Buy, and I went to use my 2 year warenty, to get a new one, and they could not find out plan.. If I got a new phone, what would you recommended?

The air of heaven is that which blows between a horses ears. - Arabian Proverb
Sweatie Petey is offline  
Sponsored Links
Advertisement
 
post #2 of 20 Old 12-04-2013, 11:24 AM
Trained
 
Join Date: Jul 2011
Posts: 5,321
• Horses: 1
If you have a rewards card with best buy they should be able to pull your sales receipt that shows you purchased the warranty.

I have an iphone 5 and I'm pretty happy with it.
Posted via Mobile Device
DancingArabian is offline  
post #3 of 20 Old 12-04-2013, 12:55 PM
Trained
 
Join Date: Aug 2013
Location: Colorado
Posts: 7,017
• Horses: 1
Gotta go with Apple ;)

I've never heard of this happening with anyone's iPhone... That said, I too have the iPhone 5 and I love it.

The sensitivity of the internet baffles me.
Zexious is offline  
post #4 of 20 Old 12-04-2013, 01:05 PM
Weanling
 
Join Date: Aug 2013
Location: Vancouver, BC
Posts: 282
• Horses: 0
I lived in a place where it would get down to -40. And yes that happened with our ipods. And not even iphones but with blackberries if they got left in the cold car.

Don't go to best buy, how can they not figure out your warranty?? Go to Apple, all they have to do is check your serial number and they can figure out your warranty and help you with your phone.
PrivatePilot likes this.
thetempest89 is offline  
post #5 of 20 Old 12-04-2013, 01:40 PM
Trained
 
Join Date: Aug 2013
Location: Colorado
Posts: 7,017
• Horses: 1
^If she purchased the phone through Best Buy, she may have the warranty through them and not through Apple. I'm not sure how warranties work... just toss'n that out there~

The sensitivity of the internet baffles me.
Zexious is offline  
post #6 of 20 Old 12-04-2013, 08:04 PM
Trained
 
Join Date: Jul 2011
Posts: 5,321
• Horses: 1
When its cold enough a lot of electronics will stop working.

However because its happening when your phone is still at 40% charge I think it's something else, like the battery. I had a 3GS that would randomly shut off when it was less than 50% charged and I couldn't always get it to turn back on. It was also closer to three years old though.
Posted via Mobile Device
DancingArabian is offline  
post #7 of 20 Old 12-04-2013, 09:04 PM
Yearling
 
Join Date: Dec 2009
Location: Southern Ontario, Canada
Posts: 1,108
• Horses: 0
Quote:
Originally Posted by Zexious View Post
^If she purchased the phone through Best Buy, she may have the warranty through them and not through Apple. I'm not sure how warranties work... just toss'n that out there~
Apple doesn't care where you bought their product, they WILL support it. Their customer service is second to none. However, warranty is 1 year on iPhones, so it's probably fruitless unless the OP bought an extended warranty. Worth going to an Apple store anyways as you may be surprised - go with a good attitude and ask for guidance - I've had out of warranty stuff replaced at our local Apple store before simply out of goodwill. Attitude is key.

Now, that all said, these sorts of things can sometimes happen as a result of corruption issues - OP, try doing a "Factory reset" (A FULL reset, not just a partial), then RESTORE the phone in iTunes, and then set it up again as a NEW PHONE. In other words, don't restore from a backup.

Sometimes this will solve oddities like this.

Our iPhones all experience the super-cold shutdown problem though - although that will happen on most phones - the cold just saps the life out of the battery. Try keeping it in an inside pocket of your jacket.
bkylem likes this.

-- In the great white north - Canada!
Every ride is a lesson, for you AND your horse - Newbies read this thread!
Thinking of buying an older trailer? Go in eyes wide open!
PrivatePilot is offline  
post #8 of 20 Old 12-04-2013, 09:40 PM
Yearling
 
Join Date: Apr 2013
Location: OK
Posts: 1,228
• Horses: 5
We have 4 iPhones, and will not change, can't complain about customer service or our phones. I have had an iPhone for 4 years and the rest for 3 years.
Posted via Mobile Device
MsLady is offline  
post #9 of 20 Old 12-05-2013, 03:11 AM
Weanling
 
Join Date: Aug 2013
Location: Vancouver, BC
Posts: 282
• Horses: 0
Quote:
Originally Posted by Oshawapilot View Post
Apple doesn't care where you bought their product, they WILL support it. Their customer service is second to none. However, warranty is 1 year on iPhones, so it's probably fruitless unless the OP bought an extended warranty. Worth going to an Apple store anyways as you may be surprised - go with a good attitude and ask for guidance - I've had out of warranty stuff replaced at our local Apple store before simply out of goodwill. Attitude is key.

Now, that all said, these sorts of things can sometimes happen as a result of corruption issues - OP, try doing a "Factory reset" (A FULL reset, not just a partial), then RESTORE the phone in iTunes, and then set it up again as a NEW PHONE. In other words, don't restore from a backup.

Sometimes this will solve oddities like this.

Our iPhones all experience the super-cold shutdown problem though - although that will happen on most phones - the cold just saps the life out of the battery. Try keeping it in an inside pocket of your jacket.
They've changed it now. The warranty is 2 years now. I learned this at the apple store a few days ago. I love their customer service but pissed I had to wait two hours for my appointment all to be told they won't replace my phone even though the defect is their problem and I actually didn't break it (For once) and that I would have to pay for a new phone. Which is not worth it, I have an iphone 4. Which eould be 140 bucks to replace. But if I were to upgrade it would like 200 bucks. I don't have 200 bucks x.x

It's amazing what they can tell though, he asked me my phone number and was able to tell on his device how much longer my plan was good for, and what would be my best choices for a new phone. You can even upgrade your phone through them. It's crazy what they can do.
thetempest89 is offline  
post #10 of 20 Old 12-05-2013, 07:57 AM
Yearling
 
Join Date: Dec 2009
Location: Southern Ontario, Canada
Posts: 1,108
• Horses: 0
Quote:
Originally Posted by thetempest89 View Post
They've changed it now. The warranty is 2 years now. I learned this at the apple store a few days ago. I love their customer service but pissed I had to wait two hours for my appointment
iPhone warranty is 1 year.

https://www.apple.com/legal/warranty...e-english.html

Not sure how you had to wait 2 hours at an Apple Store - I've never waited more than 20 minutes, but I always make an appointment ahead of time - if you showed up without an appointment I can see how you'd have to wait, though.

-- In the great white north - Canada!
Every ride is a lesson, for you AND your horse - Newbies read this thread!
Thinking of buying an older trailer? Go in eyes wide open!
PrivatePilot is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the The Horse Forum forums, you must first register.

Already have a Horse Forum account?
Members are allowed only one account per person at the Horse Forum, so if you've made an account here in the past you'll need to continue using that account. Please do not create a new account or you may lose access to the Horse Forum. If you need help recovering your existing account, please Contact Us. We'll be glad to help!

New to the Horse Forum?
Please choose a username you will be satisfied with using for the duration of your membership at the Horse Forum. We do not change members' usernames upon request because that would make it difficult for everyone to keep track of who is who on the forum. For that reason, please do not incorporate your horse's name into your username so that you are not stuck with a username related to a horse you may no longer have some day, or use any other username you may no longer identify with or care for in the future.



User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Old Thread Warning
This thread is more than 90 days old. When a thread is this old, it is often better to start a new thread rather than post to it. However, If you feel you have something of value to add to this particular thread, you can do so by checking the box below before submitting your post.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Moving i-tunes from an iphone to a different phone farmpony84 Technology 10 11-04-2013 08:03 PM
Posting pictures from phone (iPhone) MsLady Horse Forum Support Help Desk 4 05-31-2013 08:20 PM
which phone? iphone? samsung? Lins General Off Topic Discussion 16 04-17-2013 10:37 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome