my facebook is blank

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my facebook is blank

This is a discussion on my facebook is blank within the Technology forums, part of the Life Beyond Horses category

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    01-20-2010, 12:17 PM
my facebook is blank

When I open my facebook my name is at the top but all the pages are blank. Of course facebook customer service never responds to my questions about it. The rest of my programs seem to be working fine. Any suggestions please?
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    01-20-2010, 12:22 PM
Weird. It's working for me.
    01-20-2010, 12:24 PM
Green Broke
I had a similar problem a few months ago and they were actually very helpful. They asked me to send them a screen shot of my page so they could see what exactly was going on and it was working again the same day.
    01-20-2010, 12:32 PM
Green Broke
I saved my screen shot. Is this what your page looks like? (I edited it for privacy.) I don't remember the steps I took in reporting it, but like I said they fixed it pretty quickly.

screen shot.JPG
    01-20-2010, 12:36 PM
Yep, that is exactly what mine looks like. It has been four days and I have e-mailed them everyday and no response. Maybe I am e-mailing to the wrong place?
    01-20-2010, 12:57 PM
Green Broke
Lets see...

Login to FB and click the link below.

My profile formatting does not appear correctly.
If you are having issues with the overall display of your account, please click here.

Then select Pages on the site are loading as blank white pages. and report from there.

Good luck!
    01-20-2010, 03:26 PM
I could not get to that link either. So I tried opening my computer with internet explorer and my facebook worked fine. I usually use firefox. So I am assuming somehow firefox is blocking facebook. I went to all the settings and security and could not figure out why it is not working. Also I put facebook into my allowed addresses and that did not fix it either. Oh well, at least I can check my facebook in internet explorer but I do prefer firefox. Sigh computers. I did send my problem to facebook with the link you gave me through int. Exp. So thank you. Maybe they will respond with a suggestion.
    01-20-2010, 03:52 PM
Green Broke
Hmmm, interesting, I use Firefox, too. Well, I hope FB has some answers for you soon. :)
    01-20-2010, 10:49 PM
Well, somehow going to that link you sent and reporting it fixed it on firefox. Thanks a million. Who would guess I would get my best computer advice on a horse forum!
    01-21-2010, 09:34 AM
Green Broke
Oh yay! I'm glad I could help. :)

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