Need computer help please - The Horse Forum

 
LinkBack Thread Tools
post #1 of 10 Old 02-17-2011, 02:41 PM Thread Starter
Started
 
Join Date: Aug 2009
Location: In the barn whenever possible.
Posts: 1,910
• Horses: 2
Need computer help please

I am having some issues with my pc. (have been for months) after talking to a computer company, it comes down to paying a few hundred to have them "fix" the pc. (basically they say there is a virus in the programming and that virus software can't fix.) or rebooting the computer.

I have an Acer pc that has vista. Is there a way to reboot the computer without going on the Acer website and ordering their "reboot disks"?

Also..I would like a way to save my list of favorites so I don't lose them. Can someone tell me how to do that? Can I save that list to disk or to a one of those usb storage devices?

Thanks in advance!

"Riding a horse is not a gentle hobby, to be picked up and laid down like a game of solitaire. It is a grand passion. It seizes a person whole and, once it has done so, he will have to accept that his life will be radically changed." -Ralph Waldo Emerson
Plains Drifter is offline  
Sponsored Links
Advertisement
 
post #2 of 10 Old 02-17-2011, 02:53 PM
Green Broke
 
Join Date: Jul 2009
Posts: 4,144
• Horses: 1
You can use your usb storage disk for back up. Or you can use a blank cd to back up anything you want. If you put a blank cd in your computer, I believe the computer automatically asks what you want to do. Follow those instructions. For the virus thing, couldn't tell ya. Sorry.
Posted via Mobile Device
mbender is offline  
post #3 of 10 Old 02-17-2011, 03:04 PM
Weanling
 
Join Date: Dec 2010
Location: N Florida
Posts: 267
• Horses: 12
You are wanting to reinstall vista? Did you purchase this computer? And if so, from who?

Sometimes when you purchase them from say.. best buy, they give you your computer already installed. And you may have to take it back for them to do a quick re-install for you. Be sure to back up your files.

If you have the disk, which you should if you legally got Vista installed, then run your disk and follow the directions.

Back up all of your pics etc, it will lose them.

You could possibly do a system restore, but if you've had a virus for months I don't know if you can find a restore point that far back.

If you need any help, let me know. Also, you could try to rid the virus yourself.

The best free anti-virus is AVAST (I believe it's at avast.com) and you can remove the virus that way.

If you tell me exactly what your computer is doing I might know the virus or the issue and be able to walk you through it.

I have to go work a client horse. I'll be on later this evening.

Life is hard. It's harder if you're stupid - John Wayne

http://www.dundreaminranch.com
DunOverIt is offline  
post #4 of 10 Old 02-17-2011, 03:35 PM Thread Starter
Started
 
Join Date: Aug 2009
Location: In the barn whenever possible.
Posts: 1,910
• Horses: 2
My ex husband and I purchased this pc together a couple of years ago. From either office max or office depot. Forget which one.

The warranty has run out and I went through the "stuff" that I managed to bring with me when we divorced and could not find a disk that will reboot the entire system. (I want to restore it to factory condition.)

I spoke to Acer. They gave me a link to reboot it myself, but either I did something wrong..or it doesn't work. Nothing happened.

This is the link they provided.
Acer Support - Answers, E-Mail, Chat - How do I reinstall the Operating System on my computer?

I really don't want to have to pay for the disks...but will if there is no other choice. It's either that, or my computer is going to completely quit working one of these days. :(

Ps. I've already backed up all files and pictures. (except recent pics) I am wanting to save my "favorites" list..so I don't lose all my favorite websites.


Here are the issues I'm dealing with:

-The computer randomly shuts down with a blue screen.
-I can not download photos from my camera or flip or sync my ipod without changing users. One user I can, the other just doesn't function.
-I can not do a search and then click on any link in that search. If so, I get redirected to another site. In order to open a particuliar link I have to right click and say open in new window and that usually works.

I can't think of anything else at the moment.

"Riding a horse is not a gentle hobby, to be picked up and laid down like a game of solitaire. It is a grand passion. It seizes a person whole and, once it has done so, he will have to accept that his life will be radically changed." -Ralph Waldo Emerson

Last edited by Plains Drifter; 02-17-2011 at 03:39 PM.
Plains Drifter is offline  
post #5 of 10 Old 02-17-2011, 06:52 PM
Weanling
 
Join Date: Dec 2010
Location: N Florida
Posts: 267
• Horses: 12
Alright give me a bit to type out a step by step.

If you can get online, which it seems you can, try to download the avast anti virus software while I type out step by step the solution to the blue screening and your ports not working.

avast! - Download Free Antivirus Software or Internet Security

It sounds like you have a malware that has shut of most of your permissions and messed with the fragile core files that run your computer. Even once you get rid of it, you'll have to manually fix it, which is really quite easy.

Life is hard. It's harder if you're stupid - John Wayne

http://www.dundreaminranch.com
DunOverIt is offline  
post #6 of 10 Old 02-17-2011, 07:28 PM
Weanling
 
Join Date: Dec 2010
Location: N Florida
Posts: 267
• Horses: 12
A place you can start, to see if there is a start up attachment you don't want , is by doing this:


Go to the user account that is acting up.

Go to your Control Panel

click on Administrative Tools

click on System Cofigurations

**note exact tab titles could vary depending on your version of windows**

Click on the Tools tab

Select disable User Account

Follow instructions from there.

Check your primary, or the "not sick", account and see if the same issues arise. If not, then the user account is ill and I'll walk you through how to fix that without losing the files.

Life is hard. It's harder if you're stupid - John Wayne

http://www.dundreaminranch.com
DunOverIt is offline  
post #7 of 10 Old 02-17-2011, 07:55 PM Thread Starter
Started
 
Join Date: Aug 2009
Location: In the barn whenever possible.
Posts: 1,910
• Horses: 2
Thank you. Will try that.

I currently run Spy Bot, Ad aware and Malware. None of which has helped. :(

I can get online between the shut downs, freezes and such. I'm just getting afraid that all these shut downs will eventually be the end of my pc.

"Riding a horse is not a gentle hobby, to be picked up and laid down like a game of solitaire. It is a grand passion. It seizes a person whole and, once it has done so, he will have to accept that his life will be radically changed." -Ralph Waldo Emerson
Plains Drifter is offline  
post #8 of 10 Old 02-17-2011, 07:58 PM
Weanling
 
Join Date: Dec 2010
Location: N Florida
Posts: 267
• Horses: 12
You can go into safe mode with networking until you fix it. If you don't choose "with networking" you won't be able to get online.

Probably safer to go through the paces above in that mode:


  1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
    Click the Start button , click the arrow next to the Lock button , and then click Restart.
  2. Do one of the following:
    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. For more information about options, see Advanced startup options (including safe mode).
  4. Log on to your computer with a user account that has administrator rights.


When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

Life is hard. It's harder if you're stupid - John Wayne

http://www.dundreaminranch.com
DunOverIt is offline  
post #9 of 10 Old 02-17-2011, 08:00 PM Thread Starter
Started
 
Join Date: Aug 2009
Location: In the barn whenever possible.
Posts: 1,910
• Horses: 2
Quote:
Originally Posted by DunOverIt View Post
Select disable User Account

Follow instructions from there.

Check your primary, or the "not sick", account and see if the same issues arise. If not, then the user account is ill and I'll walk you through how to fix that without losing the files.

What does this do? Does this delete this "user account"? If so, I haven't saved my links or anything and my other user is just a blank user (I only log onto that side to sync ipod which isn't often)

I've been in safe mode a few times. One of the few things I know how to do.

Ps..Thank you in advance for taking your time to help me.

"Riding a horse is not a gentle hobby, to be picked up and laid down like a game of solitaire. It is a grand passion. It seizes a person whole and, once it has done so, he will have to accept that his life will be radically changed." -Ralph Waldo Emerson

Last edited by Plains Drifter; 02-17-2011 at 08:03 PM.
Plains Drifter is offline  
post #10 of 10 Old 02-17-2011, 08:16 PM
Weanling
 
Join Date: Dec 2010
Location: N Florida
Posts: 267
• Horses: 12
No, under that you will see the option to activate the account again. Disable/Enable :)

Life is hard. It's harder if you're stupid - John Wayne

http://www.dundreaminranch.com
DunOverIt is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the The Horse Forum forums, you must first register.

Already have a Horse Forum account?
Members are allowed only one account per person at the Horse Forum, so if you've made an account here in the past you'll need to continue using that account. Please do not create a new account or you may lose access to the Horse Forum. If you need help recovering your existing account, please Contact Us. We'll be glad to help!

New to the Horse Forum?
Please choose a username you will be satisfied with using for the duration of your membership at the Horse Forum. We do not change members' usernames upon request because that would make it difficult for everyone to keep track of who is who on the forum. For that reason, please do not incorporate your horse's name into your username so that you are not stuck with a username related to a horse you may no longer have some day, or use any other username you may no longer identify with or care for in the future.



User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Old Thread Warning
This thread is more than 90 days old. When a thread is this old, it is often better to start a new thread rather than post to it. However, If you feel you have something of value to add to this particular thread, you can do so by checking the box below before submitting your post.

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
For all you Computer genius's TheRoughrider21 Technology 2 02-17-2011 03:54 PM
My 3D and computer art Rowzy Horse Artwork 10 07-10-2010 05:34 PM
Can Anyone Else's Computer Do This? jiblethead Horse Artwork 8 01-16-2010 05:19 PM
Did my computer just crash? Horsegma Technology 11 05-02-2009 11:29 AM
Computer drawings! chelssss(: Horse Artwork 7 02-17-2009 02:39 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome