My ex husband and I purchased this pc together a couple of years ago. From either office max or office depot. Forget which one.
The warranty has run out and I went through the "stuff" that I managed to bring with me when we divorced and could not find a disk that will reboot the entire system. (I want to restore it to factory condition.)
I spoke to Acer. They gave me a link to reboot it myself, but either I did something wrong..or it doesn't work. Nothing happened.
This is the link they provided. Acer Support - Answers, E-Mail, Chat - How do I reinstall the Operating System on my computer?
I really don't want to have to pay for the disks...but will if there is no other choice. It's either that, or my computer is going to completely quit working one of these days. :(
Ps. I've already backed up all files and pictures. (except recent pics) I am wanting to save my "favorites" list..so I don't lose all my favorite websites.
Here are the issues I'm dealing with:
-The computer randomly shuts down with a blue screen.
-I can not download photos from my camera or flip or sync my ipod without changing users. One user I can, the other just doesn't function.
-I can not do a search and then click on any link in that search. If so, I get redirected to another site. In order to open a particuliar link I have to right click and say open in new window and that usually works.
I can't think of anything else at the moment.