Hey all! I've got a goofy computer problem, and I need the tech-geniuses of HF to share some wisdom with me! Warning: I'm trying to give as much detail as possible... please excuse the novel...
Some background on the computer: I have an HP tablet/laptop (one of those things that the monitor swivels around and can function as a tablet with a stylus, or open up as a laptop) that I got through my college in Fall of 2008. Every full-time student gets a computer as part of the educational package; every senior has the exact same model as me. The school operates a tech helpdesk, staffed by student employees and overseen by computer science-oriented faculty and staff, to help students with computer issues and maintenance. The school takes care of the cost of repairs (within reason: if you spill coffee on it or drop it or something like that, that's your problem) After graduation, students get to keep their computers.
Last spring, I had to have my monitor replaced. Some adhesive inside it melted, and glued the stylus in it's little storage space at the base of the monitor. At that time, I also had the operating system updated from Vista to Windows 7. Shortly after that time, I started having bizarre issues.
My cursor would randomly switch from the normal mouse-arrow image to the little star-dot image that shows that the computer is sensing the stylus, and jump to the lower right-hand corner of the screen, and click the little rectangle that takes you to the desktop. Nothing really "harmful," just absurdly irritating, especially when I'm trying to work and whatever I'm doing is suddenly convulsing back and forth between my window and my desktop. This would happen in a variety of circumstances, including when I was standing 5 feet from the keyboard - I'm not accidentally clicking things.
I made do for several months: I was home for the summer, unable to access the school helpdesk until September. Once I was back at school, I got pretty well buried under work that I needed the computer for, ailing or not. I just could not be without a computer for two days while the helpdesk people looked at it and not have my grades suffer.
Last week, I had a class canceled, and took the extra hour to visit the helpdesk and get a "consult." Long story short, they told me that my problem was likely that my "new" monitor, installed the previous Spring, was not communicating properly with the stylus, and thought it was receiving stylus information when the stylus was in storage. This made sense to me... when it isn't in use, the stylus fits into a little slot under the monitor. They replaced the monitor again, and sent me on my way.
Well, a day later, my computer "convulsed" again. Now, the cursor clicks in the upper left corner area. It has been better than it was -- the "fits" are shorter, only one or two clicks instead of a dozen or more. They also seem to be more likely to occur when I'm online, in which case it clicks the refresh button (irritating, but not the end of the world...), but it happens when my internet is entirely disconnected - no firewire connection, wifi receiver turned off - and when my browser is shut down. If it matters, I use Google Chrome.
I definitely plan to stop by the helpdesk again, for sure. Unless I'm horribly unlucky and got two bad monitors, I want to say that the monitor wasn't the problem. I mean, changing it seemed to help, but the problem isn't cured. What I want to know from you guys is... have you ever heard of a problem like this, and solved it? Is there some simple setting that I could change that would help this without having to surrender my lifeline to my homework for another day and a half?
Right now, I'm taking the stylus out of it's little storage slot, and leaving it away from the computer while I'm using it, and that seems to help, but that really isn't a permanent fix since I do use the stylus on occasion in classes. Any insights anyone could share or experiences with this kind of problem would be amazing. Please tell me if there's any more information that would help, I'll do my best to clarify.
This computer is babied - never been dropped, no spills, nothing. There are an absolutely obscene number of hours on it, however, and it is three and a half years old, albeit with a brand-spanking new screen/monitor.
Thanks for taking the time to read the post, and for any insights, experiences, or recommendations you can share. I'll update with whatever the helpdesk tells me if and when I can make it over there this week. I hope I can make it over there... I have two papers, a presentation, and a French composition due this week, plus my normal homework, and I need my computer for all of it... blech...
Thank you again!!