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Originally Posted by Dumas'_Grrrl I love a hereford! I can't say a lot from experience with them but I have rode in one a few times and I really liked it!
What's up with dumping circle Y? What happened? I thought they were pretty good saddles. |
Why I'm dumping Circle Y is a very long story, but it boils down do poor customer service (ask three different reps what your serial number means, and you'll get three different answers), and overpriced saddles that are just slapped together. The older ones were good quality, but the new ones are lower quality with a higher price. Circle Y's warranty is a joke too. It only covers the first owner of the saddle. I bought my new Circle Y Flex2 from a tack store last year. The guy wasn't an authorized Circle Y dealer, but I didn't have any clue. So, when my tree broke three months later (just from normal riding) and Circle Y didn't want to do anything about it unless I paid for it, it was war. They said because the store wasn't an authorized dealer, my saddle wasn't under warranty. I ended up talking to a manager, and everything was taken care of. The tree was replaced at no cost to me, but the saddle's going because I don't ever want to go through that again. The manager was very nice, but the reps were jerks and talked to me like I was stupid. It was just a fiasco.
That saddle is the most comfortable I've ridden, but I don't trust the tree to hold up with prolonged wear. Plus, I want a solid tree so I can pull small logs in cowboy competitions.
I'm glad you like riding the Herefords--I've heard they're good :)