My experience with the equine nutritionist was actually very productive. Yes, they do have a vested interest in you using their product but she was very straight forward about what thought the animal I called about needed, looked at what we had tried in the past, considered pasture conditions and the co-op report for the hay we were feeding and made her recommendations. As in, your horse needs this percent protein, this percent fat, this type of fiber and specific mineral recommendations for our area and our specific situation. Then she gave us a list of the products they carry that would meet our needs. It was easy to look for alternatives from other suppliers and instead of a complete product we went with separate sources and mixed our own. It is worth a try if they are willing to come out. This dealer also provided us with samples and coupons/rebates. Some of which we used; others that we did not.