Opinion on "online auction" purchase - The Horse Forum
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post #1 of 15 Old 12-28-2009, 10:25 AM Thread Starter
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Opinion on "online auction" purchase

I wanted to see if anyone else thought this was odd and also ask if I should leave negative, neutral, or positive feedback.
On Christmas eve, I won an auction for a Showmanship Outfit on eBay. The outfit retailed for $1,100, had a Buy-It-Now for $650, and I was the only bidder and won the auction at $125. I truly think the seller forgot to put a reserve price on the auction and since it ended on Christmas Eve, very few people were shopping on eBay. Anyway, I received an e-mail from the seller yesterday saying that this outfit had inadvertently been sold at a show and they forgot to remove the auction. She did offer to refund my money.
Anybody else think she changed her mind because she did not get the price she wanted? If this happened to you, would you leave neutral or negative feedback?
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post #2 of 15 Old 12-28-2009, 10:45 AM
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IMO, it doesn't matter what actually happened on her end. The outfit was awarded to you, and you did not receive it. Even though she offered to refund your money, I would still be irked about it. I'd leave negative feedback. Just my opinion.

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post #3 of 15 Old 12-28-2009, 11:08 AM
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I would leave negative feed back as well. She has the right to cancel the auction up to the time someone wins the item, after that its legally binding.

I did have an item I had for auction end up getting ruined, but it wasnt ebay, it was one that horse.com used to have. I let the buyer know before the auction ended.
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post #4 of 15 Old 12-28-2009, 11:10 AM
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The seller can't leave anything but a positive feedback for you. But I think before I post a negative, I'd report it to PayPal as a "Not As Described" just for the record. You can post a feed back weeks after the auction, so there's no rush. And I'd certainly watch to see if she ever relists it, say in a month or so. After 15 days, it gets hard to find old auctions unless you've put them in watched items before the auction closes.
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post #5 of 15 Old 12-28-2009, 11:30 AM
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negative. You paid for something that was promised to someone else. Sounds like an organizational error on the seller's part.

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post #6 of 15 Old 12-28-2009, 12:07 PM Thread Starter
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Thanks for all your feedback. I will be leaving negative feedback. After really thinking about it, I did not even bid until about 5 minutes before the auction ended. She had plenty of time to cancel the auction prior to any bids being accepted.
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post #7 of 15 Old 12-28-2009, 12:23 PM
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I would leave negative feedback. IMO, it sounds like the seller is having "seller's remorse" and realized too late that she botched the auction. I would wait to leave the feedback until your money has been returned though .
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post #8 of 15 Old 12-28-2009, 01:01 PM
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I would get my money back before leaving negative feedback.
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post #9 of 15 Old 12-28-2009, 01:19 PM
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Quote:
Originally Posted by ShannonSevenfold View Post
IMO, it doesn't matter what actually happened on her end. The outfit was awarded to you, and you did not receive it. Even though she offered to refund your money, I would still be irked about it. I'd leave negative feedback. Just my opinion.
As long as you got a refund, there is nothing else that should be done. The item is hers, maybe she did change her mind, but you chose to go for an auctioned item and that is something that can happen with them.

Having said that, for sure there is reason to be disappointed, but she did her part and she gave you a refund.
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post #10 of 15 Old 12-28-2009, 01:21 PM
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Quote:
Originally Posted by ShutUpJoe View Post
I would get my money back before leaving negative feedback.
Absolutely.
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