Opinion on "online auction" purchase - Page 2 - The Horse Forum
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post #11 of 15 Old 12-28-2009, 06:32 PM
Foal
 
Join Date: May 2009
Location: Indiana
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I have done alot of business on ebay as a buyer and a seller. What they have done is against ebay policies and needs to be reported to ebay. You can go to the resolution center or security center and report this. Also, you can report it to Paypal. As you placed your bid 5 min. before the auction ended they had plenty of time to cancel the listing before it ended if they had already sold the item. They are not allowed to cancel it once there is a bid.

Good Luck and I hope you get your money back.

Horses are the guarding angels of the soul.
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post #12 of 15 Old 12-28-2009, 07:06 PM
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Exactly what redneckprincess said. As a buyer or a seller you are basically signing a contract when the item is won. She broke her contract and needs to be reported to Ebay. If you paid through paypal you will be refunded your money regardless of whether or not you give negative feedback (which i would completely do). Do you know how long the auction went for? I know you can put some up for like 30 days. I guess that's understandable. But if it was a typical 6 or 7 day auction? seems strange to "forget" that you put it on ebay. I like what someone else said about waiting to see if it gets relisted. I'd definitely contact ebay again after that and hopefully get what you won.
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post #13 of 15 Old 12-28-2009, 07:12 PM
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just to add... I would definitely still report this but as long as you get your money back ebay may not be able do anything. a similar thing happened to me. I won an almost new Devoucoux saddle ($4000 saddle) for $800. Paid for it immediately. The next day got a refund and an email from the woman apologizing profusely saying that she didn't understand how it worked and that she meant to put a reserve on the item. talked to ebay about it and they said it seemed like a genuine mistake and that I *could* dispute it if I wanted to but since it was her first time to sell an item they would probably let it slide.
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post #14 of 15 Old 12-28-2009, 07:57 PM Thread Starter
Weanling
 
Join Date: Dec 2009
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This is a seasoned seller with an eBay store and over 450 feedbacks as a seller. I did pay via Paypal and have no doubt I will be refunded, but I too sell things on eBay and agree to eBay's terms and conditions. Listing an item or buying an item is a contractual agreement for both parties and she did not honor her end of the agreement. Very disappointing.......and it was EXACTLY what I have been looking for since the beginning of summer. My quest continues.

Last edited by Ridehorses99; 12-28-2009 at 08:02 PM.
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post #15 of 15 Old 12-28-2009, 11:14 PM
Green Broke
 
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yeah in that case she should know better. and her only excuse would be that she has SO many auctions going on right now that she really did forget. but still, her fault. i'm really curious about what ebay will say to this. will you updated us?
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