Screws coming out? - The Horse Forum
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  • 2 Post By AndyTheCornbread
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post #1 of 10 Old 06-18-2019, 10:02 AM Thread Starter
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Screws coming out?

Hi all ,

My billy cook (sulpher oklahoma) started doing this a few months after I bought it brand new. The tack store I bought it from told me this is a nornal thing all saddles do... regardless of how much I tighten it every few rides it will have unwound itself out again!. It is the screw right under the base of pommel.

This is concerning especially when the tack store told me to just tighten it. I've been doing that for over a year now.

Not sure If I should complain directly to billy cook or take it to a repair place ? Or maybe this is normal? .

Sometimes by the time I notice its unwound its almost ready to fall out.

"Your fear often contains your greatest growth."
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post #2 of 10 Old 06-18-2019, 10:07 AM
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I have only ever had one screw back out and that was on a 20+ year old saddle. I don't think it is normal for screws to back out on any of my saddles, and I would be a bit peeved if it was on a brand new one. Talk to a repair shop and see if they can help or maybe you just need something that works like a loctite for saddle screws? I definitely wouldn't call it normal unless maybe it is for that brand of saddle? If it was I would probably be looking at a different brand next time but I have heard good things about that brand so I kind of think the place where you got it from is being a little shady, they should fix it so it stays fixed on something that new.
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post #3 of 10 Old 06-18-2019, 11:24 AM Thread Starter
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Quote:
Originally Posted by AndyTheCornbread View Post
I have only ever had one screw back out and that was on a 20+ year old saddle. I don't think it is normal for screws to back out on any of my saddles, and I would be a bit peeved if it was on a brand new one. Talk to a repair shop and see if they can help or maybe you just need something that works like a loctite for saddle screws? I definitely wouldn't call it normal unless maybe it is for that brand of saddle? If it was I would probably be looking at a different brand next time but I have heard good things about that brand so I kind of think the place where you got it from is being a little shady, they should fix it so it stays fixed on something that new.

They had offered to fix it (by screwing it back in for me). Which hasn't helped much. Or they said they could send it back to billy cook for a different one if it seemed consistent. Now it has been so long im not sure its covered under warranty. But I will just take it to a trusted tack shop. It wasn't a cheap saddle (about $2100).

"Your fear often contains your greatest growth."
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post #4 of 10 Old 06-18-2019, 11:27 AM
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I think you are going the right route. For $2,100 the screws should stay in place, so the tack shop should be able to tell you if it can be fixed or needs to be sent back and if it can be fixed they should be able to do it for you.
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post #5 of 10 Old 06-18-2019, 11:37 AM
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I like to think warranty or not they would stand by a saddle with such an obvious fault, especially since you were TOLD "it's normal"
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post #6 of 10 Old 06-18-2019, 12:03 PM
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When you purchased you should of been given a warranty card that needed filled out and returned ASAP.

So, I have a Circle Y saddle that we bought new.
Card came along with paperwork about warranty...
Warranty is only to the purchaser, if resold warranty is void.
Explicitly states any work done by other than them voids the warranty.
Normal of either 30 - 45 days for most things, but the tree is 5 years.
I would expect Billy Cook saddles have at least this if not a better warranty backing their product.

To me...this is a tree issue as pommel screws are backing out of the tree....
I would not take it to anyone other than the store where you purchased it.
Bring a copy of that receipt, they should still have it on file though too.
Let them deal with "fixing" or replacing it.
If it is still covered under the tree warranty or even if not, it needs careful attention and just screwing a screw back in on a new saddle...something is just wrong with that to me.
Money spent or saved depending upon what the outcome is...
A paperwork trail made is important for warranty follow-through...

I hope this is a simple fix, but I would not, would not allow just anyone to crank on a screw on a new saddle without documentation that they are a approved repair facility for Billy Cook saddles...
....
jmo...
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post #7 of 10 Old 06-18-2019, 05:11 PM
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This is not normal. I think I've tightened a screw on a saddle once in 30 years, and that's a lot of horses and different saddles. Either the screws are not seating properly, or there's something wrong with the tree of the saddle. Are you certain this is a genuine Billy Cook? There are counterfeits out there. Call Billy Cook directly, read off the serial number and any documentation that came with the saddle, and see what they say.


If you cannot return it, take it to a good saddle maker to verify the tree is intact and safe. Then loosen the screws, paint them liberally with clear fingernail polish, and tighten them down. If that doesn't work, have a saddlemaker redrill and replace the screws.
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post #8 of 10 Old 06-18-2019, 06:07 PM
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Things like tack are made cheaper now. The cheaper the better for the manufacturer.

One thing I have done on older saddles, especially for the screws that may screw into the tree is this:
Remove the screw, make sure there is no residue, be it corrosion, rust, or what ever. If the screw is in good shape, put a small dab of a water proof glue on it, screw it back in, wipe any excess with a damp rag, let it dry for the recommended amount of time and you should be good. You may have to replace the screw, but do the glue trick anyway.

I don't know what you paid for your Billy Cook, but if they won't fix it, then you'll have to, or buy another saddle and maybe go through the same thing again.

The silent communication with horses. A trust that can't be bought, earned, or convinced, you are either their kind or your not..
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post #9 of 10 Old 06-18-2019, 06:19 PM
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Before you tighten it, put a little bit of clear nail polish on the screw. I've had the screws loosen up on a Dale Chavez bridle, now everything I own that has a screw and seems a little loose I put the clear nail polish on it before I screw it back. My problem solved, might work for you too.

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post #10 of 10 Old 06-19-2019, 05:39 PM
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Quote:
Originally Posted by rmissildine View Post

One thing I have done on older saddles, especially for the screws that may screw into the tree is this:
Remove the screw, make sure there is no residue, be it corrosion, rust, or what ever. If the screw is in good shape, put a small dab of a water proof glue on it, screw it back in, wipe any excess with a damp rag, let it dry for the recommended amount of time and you should be good. You may have to replace the screw, but do the glue trick anyway.

If the tree is wood, I bet the screw is stripped from being over tightened at the factory. I think many of these places use drills to insert the screws and you can really strip something that way if you aren't careful.


While it might be best to pursue things with Billy Cook, I have a friend who buys and sells used saddles and she taught me something similar to the above technique, except she breaks off a thin piece of a toothpick (might have to shave it with a knife so it is very thin and only about as long as the screw), coat it in white glue and stick that down in the screw hole. Then put the screw back in with a screwdriver. That will tighten things right up. I have only had to do that once, and it's been so many years ago, I don't even remember what saddle it was. But it worked for me.


I actually take those pommel screws out once in a while to put on bucking rolls or to take them off, and I am pretty careful not to over-tighten them because I know they can be stripped. But, if I did strip one, that is how I would fix it. White glue will create a very strong bond as long as it stays dry.

There's a lot of stupid out there!
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