I had a bad horse day yesterday too. We took out my daughter's show horse to wash him and the other two broke out to eat some green grass (they don't have any to eat in their paddock since we are waiting for mud season to be over before we let them out to pasture), and would not be caught. It took me a few very stressful minutes to get them back inside safely, and a couple of times, I felt like they could bolt and run off into the road (thankfully, they didn't). I felt like I had no business having horses. I have gotten lazy with my ground work training, and need to work with my two loose canons a little more, but I also reminded myself that it's spring and that my mare is hormonal right now.
My mare also pulls back when tied, so I never put her on cross-ties, it's just too dangerous for a horse that pulls back explosively. And you should definitely invest in some rubber mats as bare concrete is so dangerous. As for the eye, I don't think sedation would be the worse thing here. My mare is not the most cooperative for vets, but I have worked with her a lot to desensitize her so I can touch her eyes, ears, nostrils, mouth. I do it frequently, even when I'm just in the paddock doing stuff, or if I want to give her a treat so she'll associate it with a reward. That way when it really matters, I can touch her in those places. You just really have to put in the time before an injury occurs because now, everytime you touch her there, it hurts, so obviously she's going to pull back. A few minutes a day is all it takes, and you can make it part of your routine. But don't do it with her tied, do it with a halter and lead rope on in an enclosed space like a paddock, but without forcing anything. Do a little at a time, starting as far down the head/neck as you have to. Clicker training is great for this.
If needles are a problem, practice rubbing your mare's neck, then run a pen up and down her neck, and eventually, do a little ***** until she no longer reacts to it. Again, clicker-training is a good method here. My mare is ok once sedated, and let the vet do her teeth without too much struggling this spring. The vet noticed she is much better than she was last year (even with the drugs, she fought pretty hard last year). Eyes are not something you want to mess with.