In my 50 years of being around horses, I've never heard of such awful horsemanship, and of at all places, rescues!! The only one I had experience with was the MSPCA and they seemed to know what they were doing, but I only visited for a short while. I hope that anyone who is new to horses will talk with others about methods, etc., when at an establishment that they are not sure of. Get second opinions!! and third!
And stay safe.