I run a boarding facility in OH and we try to run it in a "family oriented environment", with no loud music or dogs. This past summer a 18-year girl came to us wanting a horse really bad. She had recently just sold her previous horse of owning for several years. She offered to clean stalls, feed horses, and put them out in the mornings; in exchange for free board of her new horse. Sounded like a great arrangement!!! She is under no contract. Two months went by without incident, then one day my wife went to the barn and found all horses still in, un-fed, and stalls a mess at 1:00 in afternoon. The first few times, either she would just take care of them or get the kids involved and take care of them. Now, its getting old. Eventually, I had to intervene and call her. She began to have multiple excuses why she either couldn't do the chores or even show up; over a period of time we found ourselves doing the chores all the time. In the meantime, she acquired a horse and brought it in to the barn. I was providing her with hay, saw dust, stall, water, and pasture. Over time, weather has began to worsen and now the neighbors are advising me of her horse being left out 24/7. I have spoken with her several times about the care of the horse and being left outside in below 32 degree temps and during electrical storms and still no change. I've spoken to her about our agreement and encouraged her to maintain her end of the bargin or she can start paying board. She has since ran out of food and now hay. The horse is simply surviving in the pasture on only grass and water. I gave her until end of October to move her tack and horse, and to this day everything is still as it was for the last several months. The only difference now is my family is feeling sorry for the horse and now we're bringing it at night giving it grain 2x daily and hay at night. I've tried to call her and have had no luck. I have spoken a few times with her via text and keeps giving me excuses dragging this out. I just want her to get her tack and horse and go. Any suggestions?