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M. Toulouse Billets

3349 Views 13 Replies 9 Participants Last post by  Saddlebag
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Has anyone had any problems with Toulouse billets? I have a Toulouse Genesis Aachen dressage saddle and from day ONE (bought BNWT) the billets were not as good quality as the rest of the saddle. I shrugged it off and used it anyway figuring if I oiled them they would be fine. I oiled them and have used the saddle maybe 25-30 times and the billets on the left side are all flaky and one of them is so thin and floppy it looks like it will break one of these rides. I went to a local tack shop and saw the new Toulouses and the billets were just as stiff and crappy. I spoke with the shop owner and she mentioned she had gotten a Toulouse CC in and that one of the billets was so overly thick that a girth would not be able to buckle on it. She had to have it replaced by a leather worker. Intec doesn't seem to have very good customer service either. Anyone have this problem? I love the saddle to death but you would expect better billets on a French saddle! Especially if someones life could depend on the billets themselves!

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Not only did they thin they stretch when I tighten the girth *shudders*
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They were crappy and cracking/dry even before oil
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They are sending me free billets and for my trouble and to reimburse the cost of me having them put on, they are sending me a free pair of leathers! Toulouse saddles are NOT junk but the billets can be SO you have to be careful. I had a few Crosby saddles and didn't like them NEARLY as much as my Toulouse!
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Turns out that Toulouse is a SHAM! Absolutely NOTHING about this saddle than the pretentious French name is FRENCH! Everything is made in ARGENTINA! They are made by Santa Cruz for Intec!
So new, these saddles sell for $1200 and up? HA, I would never be caught buying one, regardless if the billets can be replaced or not. If they are proven not to have quality control, and aren't very reliable, why pay that much for a poor product? I always speak out for my Collegiate Senior Event that was $1200 new, and much cheaper used. They last years and years (I rode in one that was 20 years old and only showed normal wear marks after that length of time!). Plus, their billets don't come cracked ;)
Collegiate is made in Argentina also. I heard they are being made in India now. ****es me off because stuff isn't what it used to be anymore. Simco longhorn is horrid, pessoa is Argentina, I had a wintec made in Vietnam, and who knows where everything else is made anymore
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