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Vote for what you wish your farrier/trimmer would improve on

  • General trimming and shoeing skills (do a better job)

    Votes: 2 16.7%
  • Horse handling skills

    Votes: 0 0.0%
  • Communication - returning phone calls

    Votes: 6 50.0%
  • Show up on time

    Votes: 2 16.7%
  • Lower their pricing

    Votes: 3 25.0%
  • Keep thorough records on your horse, take photos

    Votes: 2 16.7%
  • Be well spoken/educated on a variety of topics

    Votes: 2 16.7%
  • Yearly continuing education (classes, seminars)

    Votes: 2 16.7%
  • Better billing, invoicing, receipts

    Votes: 2 16.7%
  • Maintaining confidentiality regarding your horse

    Votes: 0 0.0%
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Discussion Starter #1
Just curious if everyone could vote for the categories you wish farriers/trimmers would improve upon.

I'm just trying to get an idea for what issues horse owners would like to see improved.

Thanks for your time :)
 

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Scheduling and availability. People at my barn have complained when they couldn't reach farriers by phone and my ex-trainer lost contact with a farrier completely because he never called back, she had to find another. If things aren't working out, then the farrier should tell the client that instead of abandoning them without word.
 

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i really like my farrier. he does a fantastic job on my horse's feet.....but i sometimes have a hard time getting ahold of him to schedule an appointment
 

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I voted for lower there prices (WAY to high!) and more knowledge but I just got a new guy so he might have more knowledge
 

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This is going to sound unreal but my trimmer really does great in all these areas. Sure, I'd like cheaper... But I'm a tightwad.. lol

General trimming and shoeing skills (do a better job) Horse handling skills -- She is very good with horses

Communication - returning phone calls --Ok, once in a while maybe

Show up on time -- almost always on time, close enough.

Lower their pricing --duh, i'm cheap. Her prices are fine, I have too many horses. lol

Keep thorough records on your horse, take photos --she does this for case studies on some.

Be well spoken/educated on a variety of topics --yes, wish I could remember half of what I've heard.

Yearly continuing education (classes, seminars) -- she is constantly studying/learning about barefoot trimming and hoof health.

Better billing, invoicing, receipts -- don't need it.

Maintaining confidentiality regarding your horse. --she always asks if she wants to use pics or discuss my horses hooves with others.. I always say sure.. ;)

 

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Discussion Starter #9
Great info, thanks to those who voted. Anyone else want to give their opinions? This made it to Page 3 without much response.
 

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I'd like to see my farrier do more explaining to me why he's doing what he's doing with each horse. Yes maybe I'm annoying in wanting to know everything and farriers have limited time.

I voted on the better record keeping as well, because I'd like my farrier to be able to tell, and also express to me, what changes he is seeing in the hooves of my horses from visit to visit, this is something he doesn't really do at all.
 

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I voted for better invoicing, billing, receipts & showing up on time.

My farrier is on time... 75% of the time, although he has improved since he comes to our house now and not the boarding barn to shoe & trim them.

And I would love if he started giving receipts. We pay upfront so he doesn't bill us (obviously). But if he could jot down a quick "what he did and how much it cost" for each horse that would make record keeping so much easier!
 

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I pay $30 for a very nice trim. So, that's a plus.
I called my farrier the very first time ever ( just got horse and called farrier ) and he didn't answer or return my call! What a way to treat a new 'client'! hahaha.
 

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Love my farrier. I think his prices are fair. He goes out of his way to take care of my horses. He is very knowledgeable and explains things in a manner that make it easy for clueless people like me to understand.
 

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The thing I'm mainly concerned with is doing a better job on a trim, and not just giving a "pasture" trim.
I agree. I wish more farriers would learn about the "natural trim" or "mustang" method for those of us that like to keep barefoot horses. It works much better for riding horses than a pasture trim.

The only two natural trimmers that come to my area aren't as knowledgable as I'd like, so I ended up learning myself and I do my horses myself. However, it would be nice to have a professional that I could trust who could help me out on occassion...
 

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You should have had a option for 'needs no improvement'! :D My farrier is fantastic. There isn't anything I'd change about him. He does a wonderful job and my horse adores him.
 

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I'd like mine to wear a tighter belt or longer shirt so I don't have to stare at his *** crack while he's trimming.
 

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Or you could stand on the other side of the horse away from said crack.
 

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My farrier specifically is wonderful, my comment earlier was directed towards complaints I have heard from other people. She came along with my horse after I bought him from another person so we could keep the same farrier. She would drive about an hour to see us with no extra charge and did marvelous barefoot trimmings on him for $50. She was so great that other people started noticing and asking about her and now about 4 other horses in the barn use her as well!
 

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How about just showing up? Today I had an appointment for a hoof trim and farrier didn't even show. no call or anything. Grrrrr.....
 
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