Scheduling and availability. People at my barn have complained when they couldn't reach farriers by phone and my ex-trainer lost contact with a farrier completely because he never called back, she had to find another. If things aren't working out, then the farrier should tell the client that instead of abandoning them without word.
Your recommendations for farriers/trimmers
Just curious if everyone could vote for the categories you wish farriers/trimmers would improve upon.
I'm just trying to get an idea for what issues horse owners would like to see improved.
Thanks for your time
I'm just trying to get an idea for what issues horse owners would like to see improved.
Thanks for your time
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This is going to sound unreal but my trimmer really does great in all these areas. Sure, I'd like cheaper... But I'm a tightwad.. lol
General trimming and shoeing skills (do a better job) Horse handling skills -- She is very good with horses
Communication - returning phone calls --Ok, once in a while maybe
Show up on time -- almost always on time, close enough.
Lower their pricing --duh, i'm cheap. Her prices are fine, I have too many horses. lol
Keep thorough records on your horse, take photos --she does this for case studies on some.
Be well spoken/educated on a variety of topics --yes, wish I could remember half of what I've heard.
Yearly continuing education (classes, seminars) -- she is constantly studying/learning about barefoot trimming and hoof health.
Better billing, invoicing, receipts -- don't need it.
Maintaining confidentiality regarding your horse. --she always asks if she wants to use pics or discuss my horses hooves with others.. I always say sure..
General trimming and shoeing skills (do a better job) Horse handling skills -- She is very good with horses
Communication - returning phone calls --Ok, once in a while maybe
Show up on time -- almost always on time, close enough.
Lower their pricing --duh, i'm cheap. Her prices are fine, I have too many horses. lol
Keep thorough records on your horse, take photos --she does this for case studies on some.
Be well spoken/educated on a variety of topics --yes, wish I could remember half of what I've heard.
Yearly continuing education (classes, seminars) -- she is constantly studying/learning about barefoot trimming and hoof health.
Better billing, invoicing, receipts -- don't need it.
Maintaining confidentiality regarding your horse. --she always asks if she wants to use pics or discuss my horses hooves with others.. I always say sure..
You should have had a option for 'needs no improvement'! My farrier is fantastic. There isn't anything I'd change about him. He does a wonderful job and my horse adores him.
My farrier is fantastic. There isn't anything I'd change about him. He does a wonderful job and my horse adores him.
1 - 20 of 28 Posts
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